Account Manager

Summary about this job

Detail information about job Account Manager. Terms and conditions vacancy

International Shipping Line

About Us

Hamburg Süd is an International Shipping Line and future-driven company with a long tradition. Not just in relation to our successful business activity in ocean and land transportation, but also in respect to the responsibility associated with it – one we exercise gladly and conscientiously. We feel especially responsible for our staff. Equally, we have made it our principle to act responsibly towards our customers, partners and suppliers at all times. In this environment, openness, tolerance and respect enjoy the highest priority.  As a premium logistics service provider, we do everything in our power to implement our customers' specifications as quickly and smoothly as possible.

About the Role

We are looking to fill an Account Manager role, to be based in our Auckland office.

Key Responsibilities

The key functions (but are not limited to) are as follows:

Import / Export

• Establish and meet Client call cycles with associated planning and reporting through the CPM (Customer Profile Module) Database;
• Identify and develop new business opportunities or incremental business from existing accounts by developing service enhancements and identifying new Customers;
• Liaising with overseas offices / agents via effective and pro-active communication using a ‘push pull’ approach to secure business;
• Report market intelligence on Customer, commodity and competitive activity;
• Actively propose improvements to our sales strategy and performance;
• Maintain Client profiles, data and call reports in respective CPM and GLOBE databases;
• Assist Documentation / Finance with outstanding invoice enquiries that require verification;
• Compliance with company policies and procedure;
• Assist with any other function within the Sales Department as required.

About You

To be considered for this role, you will need to have the following essential and preferred skills and experience:

Essential Skills, Experience and Education

• Minimum of five (5) years’ experience background and good working knowledge of the Container Shipping / Freight industry;
• University/Secondary School Qualifications
• Knowledge of local and international Shipping markets;
• Client sales and service including telemarketing skills;
• Advance proficiency with Microsoft Office;
• Familiar with Outlook or similar e-mail system;
• Effective and clear communication skills (both verbal and written), dealing with Vendors, other departments and Customers;
• Highly organized and effective time management skills;
• Impeccable attention to detail and analytical in assessing potential issues in complex systems and workflows;
• Deadline driven, able to work and maintain highest work standards.

Desirable Personal Attributes

•  Self-motivated and independent thinker
•  Desire to develop new skills
•  Ability to multi-task
•  Adaptable and flexible attitude

   

What’s on Offer

Salary will be commensurate to experience, qualifications and to the local market.

If you think this is an ideal role for you and if you are self-motivated, independent thinker, adaptable, able to multi task and with a desire to develop new skills, we invite you to send your application.

We ask that you forward to us your resume along with a covering letter which details why you would like to work at Hamburg Süd, your drive to work in the shipping industry and a brief on your experience background.

Hamburg Süd is a global employer with excellent career prospects for the right candidate.  To be considered for this role with us, you must have full work rights in New Zealand. 

Please note only suitable candidates for this role will be contacted.

However applicant’s details will be kept confidentially on our files and to be contacted should there be a potential suitable role in the future.

Applications close by 21 July 2018.