Customer Service Representative

All vacancies of New ZealandCall Centre & Customer ServiceCustomer Service Representative

We strive every day to make our customer’s travel experience seamless, enjoyable and safe. We have an opportunity for a Customer Service Star!

Summary about this job

Customer Service - Customer Facing

Company: Thrifty Car Rental

Location: Auckland

Work type: Full Time

Salary: n\a

Phone: +64-7-641-1980

Fax: +64-6-955-8517

E-mail: n\a

Site:

Detail information about job Customer Service Representative. Terms and conditions vacancy

  • Passionate about delivering warm, engaging and positive customer experiences?
  • Enjoy working in a team/ love to know that what you do has a positive impact?
  • Here at Thrifty NZ, it’s not just a job to us!

In this role, you’ll find your time divided between helping customers coming in to pick up or drop off rental cars, and cleaning/servicing the vehicles, a great mix of engaging with people and focusing on getting the details just right. If you love taking ownership and pride in your work, you’ll fit right in at Thrifty!

We have an extensive fleet of modern vehicles at 30 locations nationwide, and growing. Our fleet is growing and changing too, so you’ll get behind the wheel of a range of vehicles therefore a full New Zealand driver license for both automatic and manual vehicles is necessary.

Our Auckland City branch can be in hot demand, and our operation runs from 6.30 am through to 6.00 pm, 365 days a year. To keep our customer’s happy, we’ll need you to do shift work, so you’ll need to be available to work an 80 hour fortnight of 8-10 hour shifts with weekend work included.

The secret of our success is our people, so if this is you, come & join us!

  • Customers’ needs are always top of mind
  • Genuine passion for delivering great customer service
  • Follow processes and instructions, to ensure the best results
  • Great attention to detail
  • Excellent time management skills
  • Ability to work well under pressure and adapt to best suit the situation
  • Enjoying taking pride and ownership of your own work
  • A sense of fun and enjoy working in a team environment
  • Full NZ driver license

So far so good? But what else…

At Thrifty you’ll get all the training, development and feedback you need to be successful in your role, as well performance-related incentives to sweeten the deal! Vehicle and health insurance discounts are also available to our staff. The real reason people love working here is the awesome team they get to work with every day; everyone feels valued and proud of what we do. If this sounds like an environment you’d enjoy, apply now!

To apply click the 'Apply for this Job' button and attach your covering letter and CV addressed to Satya Akula, Branch Manager.

Applications close at 12:00 pm on 12 July.

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