Contact Centre Representatives
Fantastic entry level or graduate opportunity! Be the first point of contact, taking inbound calls from new and existing customers.
Summary about this job
Customer Service - Call Centre
Company: Hudson New Zealand
Location: Auckland
Work type: Full Time
Salary: $42,700 p.a. + Discounts & freebies!
Phone: +64-4-232-6064
Fax: +64-3-890-4682
E-mail: n\a
Site: n\a
Detail information about job Contact Centre Representatives. Terms and conditions vacancy
- Are you a graduate, OR looking to step out of retail ?
- Inbound customer service for a well-known brand
- Focus on staff development and internal promotions
Are you looking to get your foot in the door in the customer service industry, and progress your career within a well renowned NZ company?
The Company
This NZ company has been offering insurance to Kiwis for over 20 years. With 700 staff employed throughout NZ they have been named as NZs Best Large Workplace multiple times. With over 385,000 customers and looking after over 745000 home, contents and vehicle insurance policies, working for this brand is always varied and never dull!
The Role
As the first point of contact for the customer, you will be taking inbound calls from new and existing customers. This company has a strong customer service focus, and going the extra mile will be key in this role.
If you come from a customer-facing, phone-based or retail background, you will be able to hit the ground running! There is comprehensive training with on-going support, so you will have a fantastic opportunity to grow and progress, working within an industry leading company.
We are looking for
- Ability to build rapport easily with customers
- Ability to work with multiple systems
- Great loyalty and tenure in previous position/s
- NZ Citizenship or Permanent Residency
- Ideally a clear NZ credit and criminal check
In return, there are some amazing rewards and benefits including:
- Permanent position that develops your career and skillset
- Great salary
- Discounts and freebies on the company's products
- Work 37.5 hours per week on a rotational roster, 8am - 8pm Mon-Fri including 1 Saturday per month and only 2 Sundays per year!
- Focus on staff development and internal promotions
If you're looking for a place to launch your career, this could be the perfect place to start! Please apply via this website in the first instance. Alternatively, only if you are unable to apply online, please email your resume in Word format to [email protected] quoting ONLY the reference number 9B/35786 in the subject line.