Head of Client Solutions

Summary about this job

Detail information about job Head of Client Solutions. Terms and conditions vacancy

• Dynamic and innovative Kiwi-owned business
• Great executive role with a mix of hands-on and strategy
• Genuine people-focused, fun culture

Head of Client Solutions

We are a leading New Zealand owned group operating in the vehicle finance and maintenance sector, with our head office in Newmarket, Auckland.  We are proud of our strong reputation for customer service excellence, our dynamic and innovative approach, and our great people. We are growing our sales and service offering and are looking for an experienced BD professional to lead this expansion.

This is a real hands-on role and you need to be as comfortable getting stuck in as part of the Team as you are sitting at the executive table or presenting to The Board. You will be responsible for building the systems and processes to grow our sales portfolio and will need to build a capable and high functioning sales team to achieve this growth.

About the Company

This is a people business, where employees are empowered and encouraged to learn, give their best and contribute their ideas.

We maintain a strong values-based approach which drives everything we do and underpins our customer service philosophy.  Our values are not just words on a page, but are front and centre when dealing with each other and our customers.  These values include:

• Being all-round good sorts
• Delivering a truly awesome customer experience
• Being trusted and straight up
• Being innovative, creative and quick off the mark
• Growing great people
• Caring

About the role

This is a perfect role for a hunter business development manager with strong commercial acumen who can lead, implement and grow our sales strategy.  Putting systems in place to build our capability is pivotal to the role, as is developing and leading a successful sales team. This role reports directly to the CEO who is an ideas person, always looking for innovative ways to improve the business, and who works collaboratively with a solid, skilled and supportive executive team. As head of BD your contribution will be crucial to the ongoing success of the business.

About You

You will be an experienced sales person, ideally well-networked in the motor vehicle/dealer space. You may be working in a dealership and be looking for the next step up or an independent broker. However; this is not essential and we will consider successful sales professionals from other industries who are looking to find a home in a growing and ethical  organisation which offers stability, career prospects and attractive earning potential.

Whatever your background, you will have proven experience in identifying valuable prospects, developing strong relationships, influencing outcomes and closing the sale. A natural communicator and relationship manager, you will understand the broader business benefits in collaborating with others.  Self-driven and motivated, you understand what needs to be done to achieve objectives and are confident leading yourself and your team to meet these. You will be a self-starter; you own your role and you make things happen. You will leverage your networks and build new relationships with customers and dealers alike and your understanding of the sale process, whether face to face or online, will ensure your success in the role.

You must be comfortable working in a professional but informal open plan environment with a fun and inclusive, multicultural team. We are not a corporate, (nor do we want to be) and we cherish our environment where everyone is valued and supported.

Other qualities that will ensure your success include:

• People person, able to lead, inspire and build a high performing team
• Strong commercial acumen
• Sales focussed with the ability to forge long term relationships
• Proven expertise in multiple sales channels
• Technically strong in building systems and processes
• Resilient and driven

What’s on Offer

This is an exciting and unique opportunity to make your mark in a successful and growing Kiwi-owned business with a truly special working environment and a smart, supportive team around you. We offer an executive-level remuneration package, a seat at the top table and the chance to apply your sales and technical expertise to grow sales revenue across the business.

Next Steps

We are committed to appointing the right person and It’s genuinely important to us that you can ask questions and consider whether this opportunity meets your career needs and aspirations.  Candidates who match the skills we are looking for will be invited to an initial confidential discussion with our CEO. Please submit your CV via Seek or contact Laurie on 021 067 8795 to find out more.