Claims Consultant

Summary about this job

Detail information about job Claims Consultant. Terms and conditions vacancy

• Great CBD location!
• Ongoing Learning and Development Opportunities!
• An environment passionate about providing innovative insurance solutions!

Do you want to play a key part in bringing our strategy to life by putting customers at the heart of everything we do?
Do you believe in simple and easy insurance?
Do you want to work for a challenger brand?

Claims Consultants are there when customers need them most - when the unexpected happens like motor accidents, unpredictable weather events or burglaries.

We are looking for empathetic individuals that care about people and are passionate about finding solutions for customers to join our client’s Claims team based in Auckland.

If you:

• Have phone-based customer service experience OR; even better, have previous general insurance / claims handling experience
• Are an absolute whizz on a computer and are comfortable navigating multiple computer systems
• Have exceptional time management skills and can confidently talk, type and think to best serve customers
• Are resilient and thrive when working in a fast paced environment
• Are flexible to work rostered shifts that include Saturdays
• Are a self-motivated individual, with a real can-do attitude and love helping customers
  

Then you are the person we are looking for!

You will be responsible for:

• Understanding our customers and look after the things they cherish by promptly responding to their individual requirements and being there to help them during their time of need
• Resolving and manage customer claims
• Being flexible, agile, optimistic and well organised

You’ll be part of a motivated, high performing and engaged team and you will work in a stimulating environment that encourages you to learn, use your initiative and create genuine career pathways.

If this sounds like you, apply today! Reference number: 78893