Scheduling / Customer Service Extraordinaires

All vacancies of New ZealandCall Centre & Customer ServiceScheduling / Customer Service Extraordinaires

If you enjoy puzzles,taking things apart & putting them back together,the details & the big picture; our team needs you!

Summary about this job

Other

Company: Royal District Nursing Service New Zealand

Location: Auckland

Work type: Full Time

Salary: n\a

Phone: +64-7-618-9900

Fax: +64-3-892-4827

E-mail: n\a

Site:

Detail information about job Scheduling / Customer Service Extraordinaires. Terms and conditions vacancy

  • Innovative culture and environment
  • Dynamic role with lots of variety – no two days are the same
  • Career development

RDNS NZ are looking to supplement their front-line scheduling/customer services team, offering short and long term opportunities:

  • 2 x 6 months Fixed Term Full Time Appointments To support additional demands during the Winter season and to support the smooth transition of a new internal system

(Seeking availability to work 5 rostered days between Monday to Sunday within the hours of 6am - 9pm (we aim to roster 2 consecutive days off).

  • 2 x Ongoing Weekend Appointments Response to requirements and demands on the weekend with a focus on the weekday/weekend flow

(Complete flexibility as to whether these are Full/Part time, can be F-M/W- Sun etc)

Royal District Nursing Service New Zealand (RDNS NZ) is a not for profit provider of home and community based and community nursing services to a wide range of clients in the Greater Auckland region and the Southland/Otago regions.

If you enjoy puzzles, taking things apart & putting them back together, and if you enjoy the details& the big picture; this role is definitely for you!

What is in it for you?

  • Flexible working hours
  • A practical orientation and training programme
  • Future career development
  • Supportive team environment
  • The satisfaction of helping people in the community to live their best life
  • Free fruit
  • Free Parking

What is the role?

  • Providing excellent customer service to our clients and support workers regionally
  • Rostering/Scheduling including leave management
  • Actioning/Following up on client or staff requests
  • Ongoing maintenance of records in our database
  • Relationship building with internal and external stakeholders

Key to your success

  • Healthcare experience or experience in a similar role is advantageous
  • Ability to problem solve and think on your feet
  • Excellent time management and prioritising skills
  • Resilience and the ability to thrive within a fast-paced environment
  • Excellent written and verbal communication skills
  • Ability to actively listen and to negotiate
  • A sense of humour

Still interested? if you’re ready to take the next step in your career -  Apply online with a CV and a Cover Letter. Please clearly state the role you are interested in, in the Cover Letter/CV. For further information please call Reshma on 09 6019941.

Help us put the right people in the right place at the right time!!

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