Out of Hours Bookings Co-ordinator - Healthcare Recruitment

Summary about this job

Detail information about job Out of Hours Bookings Co-ordinator - Healthcare Recruitment. Terms and conditions vacancy

• Enjoy the exciting world of healthcare recruitment
• Fun, fast paced role where no two days are the same
• Passionate team dedicated to the healthcare environment

About the Role
Working under the direction of your Team Leader you will work as part of the Out of Hours Medacs Team.  The Medacs Out of Hours Team work on a rostered basis (a month in advance), and are employed on a temporary basis. 
  
The hours covered by the Out of Hours Team are: Monday to Friday, 5:30pm to 11:30pm; Saturday & Sunday, 05:30 to 11:30pm.  At times cover may be required between 11:30pm and 5:30am.  We provide this service 365 days per year and it is an integral part of the day to day business.
  
As part of the Medacs Out of Hours Team, you will be responsible for all client requests, candidate bookings and queries whilst on shift.  You will take calls from our clients seeking agency staff for a shift/s asking appropriate questions of the client to ensure you have all the information required to make a successful placement. 
  
You will rely on our CRM system (it’s a fantastic piece of software!) to check a candidates availability, experience and skills of our candidates then confirm all details with the client.  You will regularly keep in contact with our candidates to gain availability, ensure they get to/ from work safely and establish yourself as a trusted point of contact that they can rely on.
  
Sounds easy, right?  Not when you have everyone calling you at once and multiple shifts to fill!  This role is extremely busy with multiple tasks, conflicting deadlines and multiple candidate & client contacts – so you need to be a natural problem solver and able to ‘think outside the box’, fast, focused and detail orientated.  Up for it?
  
In addition to the bookings aspects of your role, you will also need to keep on top of a wide range of administration duties including, filing, saving documents, updating CRM system etc.
  
Skills & Experience

• Confidence on the phone – we don’t want someone who will wait for the phone to ring – we need a ‘go getter’, who will make it ring!
• Excellent interpersonal and customer relationship skills
• Excellent attention to detail – you need to cross the t’s and dot the i’s & lower-case j’s!
• Strong & professional communication skills both written & verbal
• Collaborative team player with a mature, positive outlook
• Have the ability to adapt to any situation
• Use your initiative and be proactive
• Have excellent organisational skills
• Goal orientated and results driven
• Be highly-competent in using MS Office Suite
• Strong negotiation and time management skills

  
A number of our Out of Hours Team have been with Medacs Healthcare for many years as this type of role suits their lifestyle.  This is a role that would be perfect for someone seeking part time/ ad-hoc work opportunities.  Perhaps you are a return to work parent?  Someone seeking a second job?  A university student or someone nearing the end of their career?  Or perhaps you are just seeking part-time/ ad-hoc work opportunities with a fantastic team.
  
Training will be provided in our office, over a three week period, so you will need the flexibility to attend the office during the day.
  
About Medacs Healthcare
Medacs Healthcare is part of Medacs Global Group & Impellam Group, one of the largest healthcare staffing companies globally.  Together we deliver over 5 million hours of care annually by providing perm, temp, locum and contract recruitment expertise and managed healthcare solutions to public, private & commercial healthcare sectors.
  
We have a long history in the healthcare market and have been at the forefront of continually evolving our service range and developing innovative solutions for our customers.  We operate in five locations around the world - New Zealand, Australia, United Kingdom, Singapore (Asia) and the Middle East - to meet the specialist needs of our customers and candidates through dedicated businesses hubs.
  
In New Zealand, we deliver a local service through our two offices in Auckland and Christchurch, where we source from a global database of candidates and targeted attraction strategies. This coupled with our local, national & international branding is the key to our success and a strength that only a dedicated multinational can provide.
  
We care.  We are innovative. We are accountable. We deliver with excellence. We act with integrity. 
  
To Apply
  
To be considered for this position you must be able to demonstrate proven experience within a similar role, have excellent communication skills, and be a highly competent administrator and multi-tasker.  You will ideally have prior experience of recruitment processes (internal or agency), administration, customer services and/or a background within the Health Industry.  Most importantly, you will have an ability to work with all who cross your path in a positive and proactive way. 
  
If you are interested in this opportunity and would like to know more apply now please click ‘Apply Now’ and follow the prompts.  Please send your CV in .doc format with a Cover Letter explaining why you want this opportunity to be yours.
  
Right people, right place at the right time.
  
NB: Unfortunately, we can not offer a work visa for this position at this time.  Only those with the appropriate right to work in NZ will be considered.