Service Desk Analyst
All vacancies of New Zealand • Information & Communication Technology • Service Desk Analyst
Manage Level 2 & 3 support tickets. Fast paced environment. Project work.
Summary about this job
Help Desk & IT Support
Company: Crew Consulting
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-4-209-1812
Fax: +64-6-604-2944
E-mail: n\a
Site: n\a
Detail information about job Service Desk Analyst. Terms and conditions vacancy
- Mentor the Junior Analyst
- Enterprise Environment
- Career Progression
Are an enterprise company that have been looking after their customers for over 100 years. They have offices throughout the country and provide a number of services and product offerings to their key sector.
The Role:
This is a permanent role and will see you based in their Dunedin office.
The company are experiencing a period of growth and are adding a 3rd Service Desk Analyst to their level 2 & 3 team.
The role will see you supporting the business technically and jumping onto project work when required. You will be reporting into the Service Desk Manager. A big part of the role that they see is an important part is mentoring the level 1 support team.
Duties & Experience:
- Level 2 & 3 support
- Microsoft Windows Operating Systems experience
- Active Directory administration experience
- Office 365/AZURE experience
- Windows Server experience - highly desirable
- Project work
- Mentoring the level 1 support team
- Enterprise environment experience
- Excellent communicational skills
- Customer service focused
- ITIL Certified - desirable
- Local industry experience
Culture:
The Service Desk team are a tight nit team that support each other. Mentoring and passing on information is really important to the Service Desk Manager. They also like to have a laugh. The company environment is a busy one with loads of growth and projects going on.
On Offer:
Is the opportunity to join a forward thinking organisation where you will be encouraged to be proactive in your approach. Excellent office space, team culture and salary on offer.
How to Apply:
To apply please hit the Apply Button and send a covering letter and your most up to date CV and i will follow up.
Look forward to speaking with you.
Sarah Lincoln
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