Client Support Analyst

Summary about this job

Detail information about job Client Support Analyst. Terms and conditions vacancy

• Multiple Career Paths
• Awesome work environment
• Central Auckland Location

Attaché Software is the leading Australian and New Zealand software provider for medium businesses. Our mission is to empower the medium business sector by filling the significant services gap between small and large systems.

We are looking for someone who is passionate about customer service and IT with excellent communication skills.

Key Responsibilities:

• First point of contact for end users
• Provide advice and assistance to end users on our accounting and payroll products.
• Troubleshoot customer issues including Network and IT related issues. 
•  Provide feedback to development regarding our products
• Stay up-to-date with current and future technology. 

What you'll need to succeed:

• Understanding of networks and IT infrastructure
• Strong problem solving and troubleshooting skills
• Excellent communication skills
• Desire to learn and develop your skill set
• Knowledge or understanding of Accounting or Payroll would be and advantage.  

What we offer:

• Great CBD location
• Awesome team and work environment
• Career opportunities
• Competitive remuneration
• Health Insurance
• Employee Assistance Program.