Senior Technical Solutions Specialist

Summary about this job

Detail information about job Senior Technical Solutions Specialist. Terms and conditions vacancy

• Do you have experience in managing and troubleshooting IT related issues?
• Are you able to work collaboratively and create good working relationships?
• Come work for the Global ICT Top Employer!

Do you want to be the person who exceeds your potential?

If you have a desire to succeed and drive your own career, Dimension Data offers you the opportunity to make that happen.

We’re positioned to lead the change in the biggest transformation that the IT industry has seen in decades — and we need your talent, skill, and ambitious ideas. As a Global Top Employer to over 33,000 great people in more than 57 countries, you’ll be working with teams across the world. You’ll be doing great things for our clients and helping them achieve their business ambitions.

We are currently looking for a Senior Technical Consultant to support the business in achieving its strategic objectives.

What we expect you to do

• Deliver technical solutions to clients and take responsibility for the standards of work, project sign off and client satisfaction.
• Take accountability for overall technical responsibility for a proposed technical solution and will work with internal colleagues to define the roadmap and milestones.
• Provide pre-sales support identifying opportunities and contributing expertise around the design and configuration requirements in relation to complex RFP / RFI and proposals.
• Provide user support, assisting with troubleshooting and design, configuration and escalated problem management.
• Develop technical training materials and conduct training programs and educate engineers on basic technical details.
• Act as key project team members charged with the analysis of user and technical requirements, specifications development, solution design and development, and in some environments may consult on testing and deployment processes.
• Expected to be technology leads for specific technologies and to use their deep knowledge of these technologies to propose enhancements and improvements.

Here's what we are looking for in candidates for this job

• 10+ years’ experience delivering network and security infrastructure projects.
• 5+ years hands on Checkpoint implementation experience (knowledge to CCSE level or equivalent).
• 5+ years Cisco LAN/WAN experience.
• Experience with F5, Fortinet and/or Palo Alto Firewalls preferred.
• In-depth design and deployment skills.
• Strong troubleshooting and fault finding skills.
• Good communication skills both verbal and written.
• Ability to assist with pre-sales engagements.

If you have what it takes come join our growing global team and accelerate your career with Dimension Data - Apply today!

Diversity in Dimension Data

Dimension Data is an equal opportunity employer with a global culture that embraces diversity.  All qualified applicants will receive consideration for employment and will not be unfairly discriminated against on any arbitrary ground including race, colour, sex, religion, national origin, veteran status, disability, gender identity, sexual orientation, or other protected category.