Customer Services Representative

Summary about this job

Detail information about job Customer Services Representative. Terms and conditions vacancy

• Rewarding career and growth opportunities
• Bring your ability to stay composed under pressure
• Free car park

Are you looking for a fantastic career opportunity to demonstrate your commitment to excellent customer service, safety, sustainability and innovation?

At Waste Management we believe that we all have the right to live in a clean, safe environment that is free of waste and pollutants. Every day we collect, process, recycle and extract valuable resources from New Zealand’s waste. We are proud of our role in keeping our communities cleaner and safer and safeguarding our environment now and for the future.

We are looking for a motivated Customer Service Representative to join our friendly, supportive team, based in East Tamaki. We are looking for new team member who truly want to make the world a better place, and believe that they have what it takes to do this. At Waste Management our greatest asset is our people. To get the most from our business and our team, we know we must invest in tomorrow’s leaders.

We provide great work and personal development opportunities to develop our employees’ career development aspirations. This includes a comprehensive professional and personal development plan, operational training, mentoring, a wellness programme and all the tools you will need to succeed as a valued member of our CSR team.

You will maintain and build great customer service relationships and help our team with internal and external customer inquiries and service requests.

What is exciting about the role?

• Waste management is a great place to work
•  A perfect opportunity for someone who enjoys multi-tasking to work in a fun, dynamic and fast-paced environment
• Supportive team leaders and experienced colleagues
• Training and career development opportunities
• Family friendly work hours
• Free onsite car parking
• An abundance of retail stores and cafes close by.

What will you be doing?

Customer Solutions provides a high level of customer service to all internal, external and after hour customers, resolves each enquiry within the agreed time frames and ensures the customer is communicated with at all steps of the process.

You will maintain and build great customer service relationships and help our team with internal and external customer inquiries and service requests.

Our ideal applicants will:

• Put ‘customers first’ and possess proven customer service skills experience in a fast paced team environment
• Have excellent written and verbal communications skills
• Be fast learners and natural problem solvers
• Have a positive and professional approach
• Be able to work independently, and as part of a team, and cope well with high pressure
• Demonstrate self-motivation, attention to detail, and strong time management skills.

We are looking for a confident individual who are able to juggle multiple tasks and deal with our customers in a prompt and professional manner.

If you believe you have the skills and experience to be a part of our exciting and growing business, please click ‘apply now’.

Please note: We do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.

Where to find us?

If you like to learn more about our culture, business and services please check us out at www.wastemanagement.co.nz or https://www.linkedin.com/company/4798781/

Waste Management is an EEO employer and promotes drug and alcohol free workplaces. Only applications from those with the legal right and ability to work in New Zealand will be considered for this position.