Field Services Engineer - Gisborne
Due to exciting business growth, we have an opportunity for a Field Services Engineer to join our Gisborne team.
Summary about this job
Engineering - Hardware
Company: Desktop Technology Services Ltd
Location: Gisborne
Work type: Full Time
Salary: n\a
Phone: +64-4-138-3000
Fax: +64-4-874-1381
E-mail: n\a
Site: n\a
Detail information about job Field Services Engineer - Gisborne. Terms and conditions vacancy
- Permanent Roles
- Grow your skills and experience
- Career Development Opportunities within the Company
About the Company & Culture
DTSL is a NZ wide service and support organization. We work with some of the largest computer companies in NZ, as local support agents. Head quartered in Wellington, our staff are in 16 locations around NZ.
Our culture is very much quality service delivered on time. We value our people and teamwork. The company is experiencing considerable growth and we require people committed to their career and who understand customer service is our No.1 Goal.
Duties & Responsibilities
- Personal drive to succeed in this profession and enhance your on-going knowledge.
- Join our existing team in a hardware warranty provision capacity.
- Build rapport with clients and colleagues.
- Communicate at all levels within our diverse customer base.
- Manage priorities by putting your good time management skills to use
Skills & Experience
- IT hardware experience and an understanding across all computer hardware (PC's, notebooks and peripherals).
- Certification on hardware repairs for common brands of equipment - especially HP technical certifications.
- Excellent customer service skills, friendly and outgoing.
- Autonomous, resourceful, and innovative but know when to escalate issues.
- Enjoy a challenge, work well under pressure.
- POS expertise, Printer Repair or Apple Skills would be advantageous.
- Electro-mechanical capability would be a distinct advantage.
- Proactive and productive.
- Self-motivated and work unsupervised.
Candidates must have a NZ Drivers Licence and own motor vehicle.
Candidates must have the right to live and work in this location to apply for this job.