Service Delivery Manager
The SDM will own the end to end function working closely with internal and external stakeholders, focusing on the continuous improvement of service.
Summary about this job
Management
Company: Robert Walters
Location: Auckland
Work type: Full Time
Salary: Competitive Salary
Phone: +64-7-348-2463
Fax: +64-4-303-5134
E-mail: n\a
Site: n\a
Detail information about job Service Delivery Manager . Terms and conditions vacancy
- Awesome culture
- Loved NZ brand
- Customer focused
The SDM will own the end to end function working closely with internal and external stakeholders. Focusing on the continuous improvement of service across the wider organisation.
Overview of the company
Our client is a well-known New Zealand brand that has a positive focus on improving people’s lives as well as the wider communities that it operates in.
About the role:
As the Service Delivery Manager, you will be responsible for the Service Delivery function, working closely with internal business stakeholders as well as with suppliers to insure top level results are achieved day in day out. This is a highly visible role that plays a key part in the success and growth of technology within the organisation.
Key Responsibilities:
- Service delivery management
- Build strong customer relationships
- Vendor management
- Strife for continuous improvement
Key Requirements:
- Minimum of 3 years’ experience in a similar function
- Effective negation experience
- Strong analytical & report writing skills
- Excellent communication skills
- ITIL certified
Career opportunities / selling points
This is a chance to join a team that looks to success by being ambitious, committed and determined - In this role you will be continued to be challenged and achieve more than you ever thought you could.
Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence within this timeframe please do not hesitate to contact Andrew Scotts on 09 374 7300.