Service Desk Analyst - Level 1
We are looking for team players with experience working on a technical service desk environment with their strong communication skills.
Summary about this job
Help Desk & IT Support
Company: Datacom is one of Australasia’s largest professional IT services companies
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-6-697-1178
Fax: +64-6-112-9631
E-mail: n\a
Site: n\a
Detail information about job Service Desk Analyst - Level 1. Terms and conditions vacancy
- Join a friendly, relaxed but busy team environment
- New office located in Wynyard Quarter
- Great benefits such as life, income protection and health insurances
With over 5,200 people, and annual revenues of over $1.2 billion, Datacom is one of Australasia's largest professional IT services companies. Datacom has extensive expertise in the operation of data centres, the provision of IT services, software engineering and application management, as well as payroll and customer service design and operations. Founded in 1965 and, operating across a number of regions, Datacom has a successful trading history of consistent growth and profitability from a track record of delivering innovative, cost effective digital and technology solutions. Datacom is committed to hiring, developing and promoting diverse talent. Our people are the best in their fields - smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced work environment.
We are always looking for talented people to join the Service Desk team. Datacom thrives when fresh thinking individuals join our culture, and we’re looking to expand the team with focused, driven and passionate people who want to begin their careers in technology. We have a strong client-centric focus and aim to be professional, flexible and easy to work with, so communication skills are vital to us. We want you to work directly with our biggest clients straight away!
The Role
As a Service Desk Analyst, you will be the first point of contact for our clients. No two days will be the same as you will be supporting our clients by thinking outside of the box to troubleshoot their issues. You’ll be supported and mentored by the team and be able to get involved with the various fun events, such as our annual hackathon called Datacomp.
We are looking for team players with experience working on a technical service desk environment with their strong communication and troubleshooting skills.
You must be available to start in a full-time position where hours may vary from the standard working hours which are defined by rosters in a 24/7 operation. We will review applications as they come through, and you can expect contact from us within a few weeks. Only candidates with work rights in New Zealand will be considered.