Help Desk Administrator

Summary about this job

Detail information about job Help Desk Administrator . Terms and conditions vacancy

The Help Desk Technician will:

• Specialize in providing support for troubleshooting user computers, laptops, tablets, and mobile devices, as well as building/imaging new machines and working in a team environment.
• Must have 3+ year(s) of experience with the following: Customer service (phone and in-person)
• Computer (hardware/software) troubleshooting
• Desktop Computer hardware/software installation and configuration
• Hardware/software repair/fix on a desktop, laptop, and mobile devices in a Windows Environment
• Candidate must be able to effectively communicate in English (written & verbal)

Required Skills:

• A successful candidate will have the ability to quickly research and self-educate on new information, technologies and methods.
• Strategic critical thinking skills
• Must be detail oriented and comfortable in a fast-paced, rapidly changing work environment requiring the ability to prioritize and multi-task.
• Ability to work independently with minimal oversight as well as in groups with individuals of different technical backgrounds.

Please send your updated cv on [email protected]