New Vehicle Customer Support
Toyota New Zealand are currently looking for a solution's focused, customer service superstar to join their team in a customer support role.
Summary about this job
Other
Company: Toyota
Location: Manawatu
Work type: Full Time
Salary: n\a
Phone: +64-4-591-9045
Fax: +64-3-628-6310
E-mail: n\a
Site: n\a
Detail information about job New Vehicle Customer Support . Terms and conditions vacancy
- Do you want to work for a nationally recognised brand?
- Do you enjoy finding solutions and making things happen?
- Are you a customer service superstar?
Toyota New Zealand is a wholly owned subsidiary of Toyota Motor Corporation, Japan and in 2017 celebrated 30 years of vehicle market leadership in New Zealand. Toyota New Zealand constantly strives to deliver customer satisfaction and continually transform themselves to meet their customer's needs and styles, passions and dreams. From the moment you enter Toyota - you will notice a difference! They back their people to do extraordinary things and believe that if you can dream it, you can do it!
Based at their National Headquarters in Palmerston North, Toyota New Zealand currently have a vacancy for a New Vehicle Customer Support person. Reporting directly to the Team Leader – New Vehicles, this full-time role will see you primarily responsible for supporting our agents with the sale and delivery of Toyota new vehicles. This customer focused role is a great opportunity to start your career at Toyota New Zealand. Our ideal person will be a customer service superstar who will have a “nothing is a problem” attitude and who will thrive on finding solutions to ensure a positive outcome. The ability to use initiative and think outside the box is a must have in this role.
Your responsibilities will include:
- Providing EXCEPTIONAL levels of service and support to our network
- Supporting our agents in achieving their targets
- Providing insights and information on market conditions
- Management of the Toyota demonstrator scheme
- Stock management and allocation
- Reporting
We pride ourselves on our people so to be successful in the role you will need:
- Excellent communication skills and the ability to build and nurture strong relationships
- A positive, can-do attitude
- The curiosity and willingness to learn
- To be self-motivated and results focused
- The ability to be empathetic and understanding of others
- To be computer savvy (Microsoft Excel, Word)
- Excellent English – both written and verbal
- Sales experience (advantageous but not essential)
- A full-drivers licence
Are you confident that you meet all of the above? Then please apply with your cover letter and CV online today!
Only applicants with New Zealand Citizenship or New Zealand Permanent Residency should apply.
For a copy of the Job Description visit https://www.qjumpers.co.nz/42108/desc/