Level 1 Helpdesk/Sales Support
Join Dynamic Cybersecurity software company in this hybrid Sales Support & Level 1 Helpdesk role. Exciting career options!
Summary about this job
Help Desk & IT Support
Company: Protocol Personnel Services Ltd
Location: Auckland
Work type: Full Time
Salary: 45K to 50K
Phone: +64-6-134-1824
Fax: +64-4-453-5109
E-mail: n\a
Site: n\a
Detail information about job Level 1 Helpdesk/Sales Support. Terms and conditions vacancy
- Superb Company Culture, great work environment!
- Should be Technical with natural customer service flair
- Build your career in Cybersecurity
Brilliant role with a Dynamic & Successful Cybersecurity Software Company. Work with this super cool friendly busy team handling incoming Level 1 Technical Support calls and Sales Inquiries. Work out pricing, provide product information, provide delivery eta's, take sales orders and provide great Technical Support when your customers need assistance with day to day use of their Anti-Virus Software or a hand with installs etc.
Skills & experience required are;
- Experience working with Customers via phone & email
- Customer Service or Sales Support
- Level 1 Technical Support experience
- MS Windows 8,10, Anti Virus Software, General Desktop Technical knowledge
- Enjoys dealing with people and being helpful
Applicants for this role may have come from an entry level Technical Support role, you'll have a natural affinity with customers and great communication skills. Or you'll possibly have come from a Customer Services role and be looking for your first technical support role and feel like stepping into a more Dynamic environment where you can learn so much more and develop your career. Our client is open and really looking for great attitude, helpful and friendly approach and someone who will add to their already nice/cool working environment.
If you think this sounds like you then please apply.
Shortlisted applicants will be contacted.