Customer Relations Coordinator

Summary about this job

Detail information about job Customer Relations Coordinator. Terms and conditions vacancy

We are seeking a person with a sunny disposition, lots of common sense and a flair for dealing with customers.  

Our front desk at Forum North Customer Services is the first port of call for many of our customers and visitors.  As the “Face of Council”, this person must be skilled at ensuring the public have the best possible experience when they visit our offices.  This includes:

• Being knowledgeable about local government activities and able to answer queries
• Coordinating wait times and understanding the department’s daily workloads so that customers are kept fully informed
• Having the confidence to be firm when necessary 
• Having the ability to effectively multitask under pressure.

Candidates with experience in the following would be at a distinct advantage in securing this position:

• Office administration
• Customer relations
• Using a variety of computer databases and software applications.

Whangarei is emerging as a cosmopolitan centre with a community and business hub that supports a diversity of residents and visitors. The district’s extensive coastline boasts some of the most exquisite beaches and isolated island hideaways, while the wide-reaching farmlands extend into small rural settlements. When combined with the demands of urban growth the variety of our work at Council keeps us challenged and keen for more.

If you have any questions, please feel free to contact the People and Capability team on 09 430 4200 or 0800 932 463.

To apply for this position go to http://careers.wdc.govt.nz or click the apply now button.

Applications close Thursday, 19 July 2018.

Rob Forlong
CHIEF EXECUTIVE