Systems and Process Analyst
Excellent opportunity to join the fastest growing business in our industry with a fantastic team culture
Summary about this job
Product Management & Development
Company: Alpine Spas
Location: Canterbury
Work type: Full Time
Salary: n\a
Phone: +64-6-632-1400
Fax: +64-9-116-3578
E-mail: n\a
Site: n\a
Detail information about job Systems and Process Analyst. Terms and conditions vacancy
- Three key brands
- Very competitive remuneration
- Your chance to take ownership in this pivotal new position
Alpine Spas is a highly successful kiwi owned and operated business with branches in Christchurch & Auckland. We're New Zealand's fastest growing Spa Pool & Swim Spa retailer. We have a clear vision to be No.1 in everything we do.
We pride ourselves in employing the very best people for both fit and talent. Each and every one of our team members are amazing! We achieve incredible results and we have fun while we do it.
Due to growth, we require a Systems and Process Analyst to add to our team. This is a crucial and important role that would see the successful applicant taking a leading role in improving and building robust systems and processes.
In summary, you will be responsible for:
- Provide first contact IT support for the wider team across Tall Emu, MYOB and Hardware
- Strong technical ability to diagnose the source of the issue and problem solve it
- Maintain functionality within MYOB, Tall EMU and MS Office.
- Prioritising internal and external products under development
- Facilitating the generation and prioritisation of ideas by the rest of the business
- Working closely with the Finance & Development Manager to allocate resource to projects in accordance with priorities
- Work closely with business stakeholders and subject matter experts to research and map opportunities against the product vision
- Continually look at system improvements
- Implementation of a new sales/dispatch CRM system
- Maintaining a Knowledge Base that can be used by all staff
- Creating portal for sales staff to be able to access easily additional information
- Automate existing manual reports
- Build and develop dashboard reporting
- Improve the flow of information to key stakeholders
You will need to have:
- Strong IT experience where your reputation is flawless and you are highly respected
- Excellent analytical skills
- Research skills for scoping and understanding new projects
- Ability to manage projects to completion
- Meticulous attention to detail
- Basic understanding of SQL
- Excellent Excel skills
- Have excellent communication skills both verbally and written
- A commitment to working as part of our team.
If you are looking to take your career to the next level, please apply immediately with a cover letter and CV to [email protected]