Data Solutions Manager (691-668)

Summary about this job

Detail information about job Data Solutions Manager (691-668). Terms and conditions vacancy

• We're an Aon Hewitt 'Best Employer' - join the team
• Join the team and help us live our commitments through visible leadership
• At Z, we take a stand on what matters most - come and join us

We believe that if we want to be a world class Kiwi Company we shouldn’t just employ people, divide them into functional departments and tell them what to do. Instead we give them a reason for belonging, the possibility of a bigger purpose, and a hunger for the extraordinary.

In order to create a world class experience for our customers we need to gain a deep understanding of the motivations and behaviors of our customers. That is why we are setting up a new customer analytics team, to provide customer reporting, analytics and insights. As Data Solutions Manager you will be responsible for expanding and optimising our data to ensure insights for our analytics team.

In this role you will…

You will have…

• Expertise in implementing data strategies, focused on data acquisition, governance and management of our data
• 10+ years in technical data roles - especially BI Management roles

• Architect level experience in building and governing data solutions
• Ideally your will have a strong understanding of the Microsoft and Oracle platforms and the capabilities the tools can lend to us.

Leadership is core to success in this role, you will lead and inspire your team and stakeholders. You will also use your ability to collaborate, and listen to what matters to customers to bring people on the journey.

Z is now New Zealand’s most preferred fuel brand. We are committed to diversity and inclusion and last year were named an Aon Hewitt best employer for the third year in a row. We have the Rainbow Tick and the YWCA Equal Pay Compact. This is a fabulous company to be part of, where the people work hard, learn lots and have fun. Have a look at the detailed job description below and if you believe you’re a strong ‘fit’ we’d love to hear from you. Applications close Wednesday 1 August 2018.

Required Skills: Position Description

Role title

Data Solutions Manager

Business UnitReports to
FTRICT Strategic Operations Manager
LocationCareer Level
WellingtonCL7
We believe that if we want to be a world class Kiwi company we shouldn’t just employ people, divide them into functional departments and tell them what to do. Instead we give them a reason for belonging, the possibility of a bigger purpose, and a hunger for the extraordinary. Having a career at Z means working with a company that is committed to your growth and personal development. We've got ambitions to be a world-class Kiwi company and we know it's our people who are going to get us there.
Z Why

At Z, we focus on achieving outcomes by setting the appropriate context, rather than trying to control people - we believe in "why" versus "way". In choosing to work for Z there are things you need to know, things you need to do and ways you need to be. Most of all you need to understand why. Before deciding to join us, please read the Z Why. If Z is a good match for your head and heart, come join us for one heck of a journey!
Role purpose

Z is on a journey to gain a deep understanding of customer behavior and motivations; delivering a world class customer experience. To achieve this we need to capture, manage and govern customer data at an enterprise level.

This role is responsible for leading the ICT team and strategy on data; working with the customer data team to bring our data to life for insights. Working closely with the data teams at Z you will be provide the technical leadership in managing and utilizing data to drive insights. Working closely with internal and external technical teams to acquire and serve data to provide useful analytics.

This role will require someone with demonstrated experience In the principles of good data governance and strong technical knowledge of data strategies. You will work closely with the Customer Data Manager to ensure systems and data are in place to enable Z to make the biggest difference for our customers
Role Dimensions
Number of Direct Reports1
Key Relationships InternalICT, Marketing, Commercial, Retail
Key Relationships ExternalData partners and system suppliers.

Role responsibilities

• Building underlying technology capability to enable analytics team
• Responsible for defining and developing (in conjunction with the Customer Data Team) end-to-end data management processes from suppliers/vendors to our customers, which involves all aspects of data acquisition, enrichment and sharing
• Using your expertise and best practice in implementing data strategies, focused on data acquisition, governance and management of our data.
• Accountable for technical data governance ensuring clear data standards for us and our partners. Determination and protection of key data assets including security and privacy
• Responsible for the technical management of our data with Z’s technical partners
• Work closely with the Data Customer Team to own and govern our Master Data Management and ensuring data processes and systems are defined and monitored.
• Ensure alignment of our data strategy with the ICT functional strategy
• Establish a clear vision and technology roadmap for BI in Z
• Own the data strategy to provide clear choices for data
• Govern data quality including timeliness, completeness and accuracy
• Join up with enterprise strategy to understand future challenges
• Technical governance of our datasets.
• Ownership of the data map at Z
• Governance of access to and use of our data
• Work closely with our Customer Data Team and Analytics team to have the datasets available when they are needed
• Technical lead for the data centre of excellence
• Build and maintain strategic relationships across Z
• Providing data strategy and governance across all ICT solutions and teams
• Transition

Skills & Experience

Experience Required10+ years in technical data roles especially BI Management roles
Qualifications RequiredBachelor’s Degree in ICT or equivalent experience in a ICT leadership role
Skills RequiredDatabase, data warehouse (SQLServer preferred). Data management and governance. Data architecture

Cloud (Azure preferred).

Strategic thinking, proven experience in building cross functional relationships.

Z’s Values Z is a distinctive company. One of things that makes us Z is our values; they are the soul of our company and these are the things that make us so very Z!

Share EverythingWe believe that so much more can be achieved if we are united. If we share our thoughts, our knowledge and our passion then we’ll all share the success.
Have the PassionIt is impossible to be the best unless you are absolutely passionate about what you are doing and you take ownership of it. We are and we do. Our business helps to keep the country running. Literally. And we intend to do it better than anyone and bring more benefits to the whole of New Zealand.
Be BoldThere’s no point being in this business to be just another energy company. We intend to be the best. We can only do that by taking the initiative, by challenging the status quo, by being bold and courageous, and by backing ourselves. So that’s exactly what we do.
Be Straight UpAs far as we’re concerned there’s only one way to do business, and that’s the New Zealand way. So we make it our mission to be honest, open, transparent and real.
We Back Our PeopleWe back our employees to grow and succeed. We give back to the neighbourhoods we work in. We back our customers by knowing what they want and making it happen for them.

Z’s Stands Right now these are the areas where we stand for changing the game in New Zealand. We know we'll only be able to do this if we're all on the same page, so everyone at Z is expected to behave in a way which supports our commitments. You can read more about each of these in the Z Why.

HSSEWe take personal responsibility for making health, safety, security and the environment (HSSE) a vital part of our business.
Environmental SustainabilityTo us, sustainability means acting in a way that benefits the future of the neighbourhoods we operate in and the planet we live on.
CommunityWe stand for making a positive difference where we live and operate in New Zealand.
Diversity & InclusionZ is committed to diversity & inclusion. We’re a company made up of a diverse mix of people which we believe makes for a more interesting and rewarding workplace, and better business results!

Z Leadership Competencies

Leadership Level: People Leader

Make Things Happen

• Plan for and deliver results themselves and through others • Communicate clear expectations and priorities, and anticipate obstacles • Take ownership for success, showing drive and determination in the face of setbacks and a ‘can do’ attitude, in service of making a contribution to Z and a difference for our customers • Balance the need to support people while being focused on customers, performance and results • Hold yourself and others accountable: ‘no excuses’ • Use good judgment to act decisively

Act as One Team

• Pull together and build high performing teams • Work collaboratively; putting what matters to your team and what’s important to our customers before personal goals • Reward and celebrate team performance • Constructively challenge during debates, yet speak with one voice once decisions are made • Communicate, and work across the business • Understand and reflect impact on customers and those beyond your team in the decisions you make

Grow Capability

• Recognise, and fill in gaps in team capability • Work across boundaries to access the capabilities of others • Actively challenge, support, and develop team members • Have the ‘honest’ feedback conversations around performance and capability • Lead opportunities for improvement of safety and operational integrity • Relentlessly pursue continuous improvement, in service of solving what matters for our people, our customers and our stakeholders • Share and build knowledge and customer insights for the benefit of the business

Inspire People

• Set clear goals and objectives for others • Be positive; inspiring and motivating teams to succeed • Consistently communicate context and priorities for the organization - clearly and simply • 'Walk the talk’; role modelling the Z Why in all that you do • Trust others; empowering them to make good, and timely decisions • Show empathy; getting to know your people and our customers, listening and adapting your leadership to suit their needs

Create What Matters

• Show an enquiring mind; asking questions to challenge perceptions • Be curious about possibilities, generating and encouraging new ideas • Articulate risks, yet be willing to make measured risks • Demonstrate the courage to do things differently, informed by the feedback of our people and customers • Be willing to be challenged; encouraging breadth of thinking when problem solving • Create an environment of innovation and continuous improvement in your team, in service of solving what matters for our people, our customers and our stakeholders

Think Commercially

• Understand the outside world and identify opportunities available • Focus on growing returns and take calculated risks to achieve them • Show entrepreneurial thinking; proposing new business opportunities for Z • Know how we make money and choose options that give us ‘best bang for our buck’ • Understand how to be competitive; know what drives customers and why they choose us • Demonstrate that the customer matters in all that you do • Work to generate value for us, our customers and

all those we deal with
HSSE LeadershipDrives safety outcomes by consciously directing your actions and the actions of others to work towards Zero Harm outcomes.

Make HSSE part of what you stand for and support business operations in the management of risk and the implementation of HSSE management system by identifying hazards, reporting all incidents, near misses and potential incidents immediately.

Expected to have a thorough understanding of Z's HSSE Stand, Zero Harm Pledge, The Z lifesaving Rules and our Golden Rules, and how to apply these in all that you do.

Actively participate and provide feedback on HSSE programmes and initiatives. Have an understanding of your HSSE responsibilities under the law.