Loan Assessor
Demonstrate your customer service and sharp decision making skills to help your fellow Kiwis
Summary about this job
Customer Service - Call Centre
Company: Madison Recruitment Ltd
Location: Wellington
Work type: Full Time
Salary: n\a
Phone: +64-3-623-1705
Fax: +64-7-629-5940
E-mail: n\a
Site: n\a
Detail information about job Loan Assessor. Terms and conditions vacancy
- Fast paced environment
- Full-time, permanent positions available
- Open and bright Lower Hutt office
Are you looking for a call centre role with a quick pace and a fun environment?!
Our client is a well-known New Zealand based company who operate second hand good stores and offer finance to valued customers. They are looking for Loan Assessors to join their high energy and hard working team within their contact centre in Lower Hutt.
As a Loan Assessor your role will involve completing the loan application process for customers. Day to day tasks will involve assessing applications to determine whether a customer is eligible for that loan. This involves the following key tasks:
- Analysing applications and supporting information to efficiently make the decisions to approve finance or not
- Assessing credit history through checks as well as detailed and personal conversations to attain full understanding of the customers finance situation
- Inbound and outbound calls involved as well as email communication
- Meeting deadlines and targets as a team
- Thorough training for this role is provided to ensure you are comfortable with all areas you will operate around.
The Shift:
- Friday – Tuesday, 37.5 Hours per week: 10am - 6pm
To succeed in this role, you need to be time driven, analyse information and consider a number of factors, think on your feet and make decisions under pressure and of course enjoy interacting with customers.
What we are looking for:
- A clear, professional phone manner
- Fast and accurate data entry skills
- The ability to work under pressure
- Time driven candidates
- Decisive decision making
- Any banking or insurance history could be helpful but not crucial
If you live in the Hutt Valley and are looking for an engaging role look no further!
Please apply directly today with your CV outlining your experience and suitability for this position. If you wish to speak further about this opportunity, call Felicity or Kate at Madison on 04 499 8055.
Please note: These positions are offered on a permanent basis so only NZ Citizens and permanent residents can be considered. Candidates must have a clean criminal history.