National Sales Support & Warranty Coordinator

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An exciting opportunity has become available for a National Sales Support/Warranty coordinator to join this fun industry leading Company!

Summary about this job

Client & Sales Administration

Company: KINGS RECRUITMENT LTD

Location: Auckland

Work type: Full Time

Salary: n\a

Phone: +64-3-676-5186

Fax: +64-4-260-8577

E-mail: n\a

Site:

Detail information about job National Sales Support & Warranty Coordinator. Terms and conditions vacancy

  • Join a company that prides itself on quality, service and customer care.
  • Lead supplier to wholesale plumbing industry
  • Excellent Remuneration, Ongoing Training + Career Progression

Our client is Australasia’s leading supplier of piping systems across plumbing, refrigeration, gas heading and mechanical! With over 60 years as a leading player in the market their reputation is unsurpassed and the range of product they represent are impressive.

 

Due to expansion they are seeking a quick-thinking customer focused Sales Support & Warranty coordinator whom excels in a busy environment. You enjoy being the GOTO person in the office, are incredibly organized and have a knack for technical enquires.
You will already have experience working in a role related to the plumbing industry and have 2 + years’ experience in a similar support role where you are recognized for being a solver of problems big or small!

 

Reporting to the Operations Manager you will:

  • Previous experience within a sales support or warranty role is essential
  • High attention to detail with clear verbal and written communication
  • Providing technical assistance to both merchants and the end user
  • Be the first point of call for all warranty related enquires & claims
  • Warranty claim coordination and service agent allocations
  • Preparation of quotes, placement of orders and order fulfilment including backorder, stock availability checks and Return Merchandise Authorization processes.
  • Assist in bringing together sales and support proposals.
  • You will be a logical thinker, a problem solver and a 'bigger picture' person.
  • An understanding of business process in relation to Customer Services
  • Managing database information and updating the CMS system
  • Strong time management. Can handle pressure and enjoys a busy environment
  • Exposure to the plumbing industry is preferred
  • Excellent relationship builder who LOVES to have a laugh with their customers – Internal & external

 

If you have a switched on can-do attitude, have excellent interpersonal skills and the ability to juggle many tasks simultaneously and want to become part of a team that works hard and LOVES to laugh, a company with an outstanding culture, be offered an above average salary package and your ready to hit the ground running – Apply Today!

 

Holly Southworth

Kings Recruitment

027 700 3785

09 600 154

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