National Sales Support & Warranty Coordinator
An exciting opportunity has become available for a National Sales Support/Warranty coordinator to join this fun industry leading Company!
Summary about this job
Client & Sales Administration
Company: KINGS RECRUITMENT LTD
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-3-676-5186
Fax: +64-4-260-8577
E-mail: n\a
Site: n\a
Detail information about job National Sales Support & Warranty Coordinator. Terms and conditions vacancy
- Join a company that prides itself on quality, service and customer care.
- Lead supplier to wholesale plumbing industry
- Excellent Remuneration, Ongoing Training + Career Progression
Our client is Australasia’s leading supplier of piping systems across plumbing, refrigeration, gas heading and mechanical! With over 60 years as a leading player in the market their reputation is unsurpassed and the range of product they represent are impressive.
Due to expansion they are seeking a quick-thinking customer focused Sales Support & Warranty coordinator whom excels in a busy environment. You enjoy being the GOTO person in the office, are incredibly organized and have a knack for technical enquires.
You will already have experience working in a role related to the plumbing industry and have 2 + years’ experience in a similar support role where you are recognized for being a solver of problems big or small!
Reporting to the Operations Manager you will:
- Previous experience within a sales support or warranty role is essential
- High attention to detail with clear verbal and written communication
- Providing technical assistance to both merchants and the end user
- Be the first point of call for all warranty related enquires & claims
- Warranty claim coordination and service agent allocations
- Preparation of quotes, placement of orders and order fulfilment including backorder, stock availability checks and Return Merchandise Authorization processes.
- Assist in bringing together sales and support proposals.
- You will be a logical thinker, a problem solver and a 'bigger picture' person.
- An understanding of business process in relation to Customer Services
- Managing database information and updating the CMS system
- Strong time management. Can handle pressure and enjoys a busy environment
- Exposure to the plumbing industry is preferred
- Excellent relationship builder who LOVES to have a laugh with their customers – Internal & external
If you have a switched on can-do attitude, have excellent interpersonal skills and the ability to juggle many tasks simultaneously and want to become part of a team that works hard and LOVES to laugh, a company with an outstanding culture, be offered an above average salary package and your ready to hit the ground running – Apply Today!
Holly Southworth
Kings Recruitment
027 700 3785
09 600 154