Client Success Manager

All vacancies of New ZealandCall Centre & Customer ServiceClient Success Manager

Get your foot in the door with growing company. Need customer focused candidates, eager to learn, be on the cutting edge of life saving technology.

Summary about this job

Management & Support

Company: IVCS PTY LTD

Location: Otago

Work type: Full Time

Salary: $50,000 - $54,999 base plus commission

Phone: +64-9-212-3358

Fax: +64-9-809-3374

E-mail: n\a

Site:

Detail information about job Client Success Manager. Terms and conditions vacancy

  • Growing Technology Reseller
  • Local Office
  • Opportunity to Grow

IVCS is a rapidly expanding and exciting business operating predominantly in the transport, transit, government, waste mining and construction sectors. IVCS are the Multi award winning providers of the Lytx DriveCam in vehicle camera systems (www.lytx.com) along with the full suite of Driverisk Products (www.driverisk.com). IVCS is New Zealand's most respected name for in-cab driver focused safety technology. IVCS have a reputation for quality, technological innovation, safety and value for money with our guaranteed return on investment policy for all new clients who adopt our system and training principals. The reduction in risk footprint achieved by our clients is second to none as is the database of driver behaviour that the DriveCam system has accumulated with over 400,000 cameras in use globally and in excess of seven billion km's of reviewed driving events.

We seek a talented, focused and detail driven Client Account Manager to cover phone based client services for New Zealand based in Queenstown reporting to our Client Operations Manager.

To be successful in this role candidates would need to show:

• First class telephone skills to build strong relationships with key client contacts

• Motivation to assist clients in achieving best practice targets both in pilot and implementation

• Be well-presented, well-spoken and have a passion for building effective long-term business relationships

• High levels of detail, coupled with the desire to drive new business

• A passion for safety and the desire to work in a constantly evolving industry

In addition to this we are seeking individuals who are aligned with our values; we are Driven by People who are comfortable in engaging and influencing through others, who take ownership, are outcome focused and deliver on their promises. We value those who are smart and agile in their thinking and are curious in nature to continuously improve. 

IVCS is Driven by our goal to "get them home safe" with respect to all road users. Our team is close knit and each brings knowledge, enthusiasm and passion to our business as we strive to deliver the highest quality products and the most dependable service in the country.

There are few if any phone based account management roles around with this level of positive social impact in the way the system and service contributes so significantly to road safety and reduction in accidents.

If you love achieving targets and exceeding KPIs then this is the opportunity you have been searching for!

This is an exciting time for IVCS  – and you can be part of it.

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