Trainer

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Responsible for training external clients, client-facing teams and operational teams and execute training activities for the APAC Region.

Summary about this job

Other

Company: First Advantage New Zealand Limited

Location: Northland

Work type: Full Time

Salary: n\a

Phone: +64-6-321-1093

Fax: +64-3-271-3474

E-mail: n\a

Site:

Detail information about job Trainer. Terms and conditions vacancy

About us

First Advantage is widely recognized as the global leader in background screening solutions. As the trusted partner of over 35,000 organizations worldwide, we at First Advantage provide easy-to-understand background screening results so customers can confidently make decisions about prospective employees, vendors and contractors. 

As a leading employer in Northland, we pride ourselves on offering a great working environment, collaborative culture, professional development and a clear career path for someone who is determined to become a successful leader in our organisation.

The Position

The Trainer will be responsible for training customers on the use of our platforms and other products, while providing improvement suggestions to the training offered to customers.

Responsibilities

  • Assist with retention of customers by providing refresher training and ensuring customer has maximum understanding of our systems.
  • Provide weekly and monthly activity and attendance reports to Lead Trainer
  • Schedule and coordinate training activities
  • Facilitate training sessions using various methods
  • Provide post training support and monitor integration of new employees into the business.

Skills and Experience

  • Prior training/facilitation or presentation experience and understanding of learning methodologies 
  • Competency in operational and/or client services training roles
  • Training Certification (preferred)

Do you have?

  • Attention to Detail
  • Strong time management skills
  • Strong listening/problem solving skills
  • Ability to build strong relationships
  • Strong team work
  • Client facing experience 

Want to join us?

To submit your application in strict confidence, please apply online using the link below.

Please include a cover letter with your application.

Applicants for this position must be eligible to work in NZ.

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