Customer Service Representative

All vacancies of New ZealandCall Centre & Customer ServiceCustomer Service Representative

Start immediately for up to 6 months plus - Utilise your strong customer service experience and communication skills and further grow your career!

Summary about this job

Customer Service - Call Centre

Company: Hudson New Zealand

Location: Auckland

Work type: Contract/Temp

Salary: $21 - $23 p.h. + holiday pay

Phone: +64-6-700-5010

Fax: +64-9-988-9807

E-mail: n\a

Site:

Detail information about job Customer Service Representative. Terms and conditions vacancy

  • Immediate start role for approx. 6 months
  • CBD based - well known Telecommunications organisation
  • Great team culture with training

The Company

Based in Auckland CBD, this organisation is a well-known telecommunications organisation who look after infrastructure and networks throughout NZ.

They have a large office in the CBD with their staff based throughout the county and they are currently in need of a customer focused candidate to assist their team.

Role

In this role, you will be dealing with inbound calls from customers with queries relating to billings.

  • Answering inbound calls and emails to explain invoices to clients
  • Talking through the bill and what is owed
  • Arranging payment plans
  • Allocating payments to accounts once made

Skills/Experience

You will also have excellent communication skills and the ability to describe and understand situations, whilst being able to push back where needed.

  • Previous customer service experience
  • Phone based experience and strong communication skills
  • Resilience with a confident personality

Please apply via this website, or at www.jobs.hudson.com.

Alternatively, if you are unable to apply online, please email your resume in Word format to [email protected], quoting ONLY the reference number 9A/32531 in the subject line.

SK95295A

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