Bookings Consultant | After Hours
Customer Service Coordinators Needed! Work weekends and late Afternoons/Evenings! Get in touch NOW!
Summary about this job
Customer Service - Call Centre
Company: Geneva Healthcare Ltd
Location: Auckland
Work type: Part Time
Salary: n\a
Phone: +64-4-249-4938
Fax: +64-3-996-5815
E-mail: n\a
Site: n\a
Detail information about job Bookings Consultant | After Hours. Terms and conditions vacancy
Geneva Healthcare
A leading national provider of Healthcare Services. Our clients and funders require support 24/7; therefore we are currently looking for committed and mature individuals to continue providing excellent service when our day staff have left the office. These roles are permanent part time with the variety of shifts to choose from.
The Role
You will be making a difference to the lives of people in our community who are sick and vulnerable, ensuring that they receive necessary cares without fail. This important role will see you working within a close knit After Hours Team who are committed to ensuring our clients needs are met seamlessly.
- You will be required to liaise via phone with our clients, funders and staff
- You will need to be able to book/roster our staff into designated shifts and ensure staff members are where they need to be at the required time
- You need to be extremely confident with phone, email and database management
We Offer:
- Free Parking
- Viaduct Location
- Supportive Team Environment
- Great on boarding/training
You will need:
- Citizenship or visa that entitles you to live and work in New Zealand - we can not offer visa support
- A mature, can-do attitude
- Previous Call Centre Experience in NZ would be advantageous
- Capable of working unsupervised
- Strong communication skills
- Proficiency with Microsoft Word, Excel and Outlook
- Experience with using a database
- Proven telephone and customer service skills
- The ability to manage high volume calls
- The ability to multi-task and meet deadlines
- Accurate data entry skills - precision is a must in this role!
Think you have what it takes?
Apply online with your CV to Danielle Harrison, or for a confidential discussion call Danielle | HR | 0800 266 577.