Client Insights Coordinator

Summary about this job

Detail information about job Client Insights Coordinator. Terms and conditions vacancy

• Put your skills to the test, working for some of NZ’s largest organisations.
• Join a highly skilled team, working in a culture that is driven to succeed.
• Looking for a part time opportunity to suit suit your flexible lifestyle?

Who are we?

Our people make us the number one business advisory firm in New Zealand. We are brimming with energetic and inspirational people who want to build diverse and enduring careers in a progressive, global organisation.

What would you be doing?

This is an exciting part-time opportunity for a Client Insights Coordinator to join our Client Experience team in Auckland. Reporting to the Client Insights Manager, you will manage the co-ordination of our client feedback program. You will be working closely with our Sales and Client Development team, partners, directors and their PAs to obtain ensure we obtain feedback across a broad spectrum of our client relationships. Some key responsibilities include:

• Championing and project managing the client feedback program
• Coaching partners and staff on the client feedback process, and providing end-to-end support to ensure the smooth running of the client feedback program
• Coordinating client feedback meetings with PA’s, partners, directors and clients
• Ownership of the firm’s NPS/Online Client Feedback survey

Why you should consider this opportunity

• You will be working in a flexible, supportive but high achieving team. When you choose PwC, you will enjoy endless opportunities working for a market leader with a huge global presence. From the moment you accept the job offer, you will start to feel like you’re part of our team, with the welcome mat rolled out long before your first day on the job.

What you will need to bring to the role

• You will be a high achiever with lots of energy and a ‘can do’ attitude. You will have excellent relationship/interpersonal skills and will be able to maintain strong internal relationships with partners and staff at all levels. You will have strong project management and organisational skills as you will be required to manage a number of projects in a timely way. Ideally, you will have at least two years of experience in a PA/coordinator/customer service role. An interest in market research would be an added bonus This is a flexible role that will suit anyone who is eager to work in the research/marketing field.

Please note we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.

What next?

If you are interested in this opportunity, please apply now