Customer Service Representative
This role is a great opportunity for someone who enjoys providing excellent customer service and working within a supportive team environment!
Summary about this job
Customer Service - Customer Facing
Company: Madison Recruitment Ltd
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-3-561-1187
Fax: +64-9-166-9570
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative. Terms and conditions vacancy
- Competitive salary and flexible work environment
- Monday – Friday | Standard Business hours
- Busy, diverse position that will keep you challenged
Customer Service Representative | East Tamaki
• Competitive salary and flexible work environment
• Monday – Friday | Standard Business hours
• Busy, diverse position that will keep you challenged
This role is a great opportunity for someone who enjoys providing excellent customer service and working within a supportive team environment!
Our client:
Our client has been working within their industry for many years 100% New Zealand owned and operated. They provide quality and compliant commercial washroom products to a variety of businesses within New Zealand. Their customers depend on them not just for quality service, but for ongoing, tailormade support and advice. Sometimes their customers call them just for a chat or for reassurance, and they wouldn’t have it any other way!
The role:
Our client is after a committed, enthusiastic and experienced customer service administrator to join their team. They are a close nit team and need someone who is passionate about their work and happy to roll up their sleeves when required. You will be proactive and work efficiently with internal staff members as well as customers and suppliers.
A few of the key responsibilities will include:
- Enter, confirm customer sales orders
- Maintain excellent standards of customer service and delivery
- Tracking and tracing customer deliveries
- Working with warehouse staff to ensure orders despatched on time / correctly
- Answering incoming telephone calls
- Entering Purchase Orders into system as required
- Assist any staff member as required
To be succesful in this role, you will possess the following:
- Intermediate to Advanced Excel skills along with Data entry and typing speed
- Excellent communication skills
- Experience within Customer service (face to face or phone based)
- You will have initiative and be proactive, constantly looking for the next task and challenge
- A positive attitude with the ability to work in a fast paced role working as a team player
- Ability to build rapport with both internal and external customers
If you are interested please submit your application through the “apply now” functions or email [email protected] REF: 78881