Inbound Customer Service - Pure Service No Sales!

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With great benefits, excellent onboarding & induction, future career opportunities & an employer of choice - this role is hard to beat!

Summary about this job

Receptionists

Company: Chandler Macleod NZ

Location: Auckland

Work type: Full Time

Salary: Salary $46,000 - $47,000 + benefits

Phone: +64-4-453-8024

Fax: +64-3-245-8962

E-mail: n\a

Site:

Detail information about job Inbound Customer Service - Pure Service No Sales!. Terms and conditions vacancy

  • Monday to Friday; Standard Business Hours
  • Best Workplace Finalist, Most Satisfied Customers (for their Industry) Award
  • Britomart Location - trains, ferries and buses on your doorstep

Our Client: 

Our client is a leader within their industry.  This well-established organisation is not-for-profit - this means that they exist solely for the benefit of their members.  You'll love being part of this company, who's values don't just hang on a wall, they are woven into everything they do! 

With a genuine passion for taking care of their people and members, they are committed to providing an inclusive workplace where you can be your best. 

 

The Role: 

In this phone based position, you'll be taking calls from existing members (no sales!) who are enquiring about their policies.  These calls can be simple questions about their account through to more complex questions about their eligibility to make a claim. 

Their in-depth training and induction will make sure you have all the tools to work confidently in your role.  But the support doesn't stop there!  As you settle in to your new role, you'll continue to have access to tools and resources you need to grow and thrive.  

With a commitment to providing you with opportunities to learn and be your best, your leader will provide you with the support to help you build on the skills and experiences you need in not only your current role and support your future aspirations.  

 

Great Benefits!

  • Free health insurance and discounts on travel and pet insurance 

  • Regular fruit delivered 

  • Excellent Wellbeing Packages - They lead the way with their wellbeing package!  You can earn an additional $1,000 per annum to your salary by just simply choosing healthy lifestyle choices.  It's a pick and mix programme - it could be reaching 10K steps each day using the subsidised fitbit, attend onsite seminars, consult with the resident Dietitian, do volunteer work - and much much more! 

 

We're looking for:

  • Solid customer service experience - you're not the type of person to jump from one role to the next and have experience in customer service roles where it goes beyond just taking orders and transactions. 
  • Strong communication skills - both verbal and written.  You avoid slang and know the importance of professional communication - this will be assessed in your application
  • Genuine desire to build your career within a customer service environment
  • Comfortable in working in a structured work environment

 

Our client invests all their time and energy into caring for the health of New Zealanders - what a great reason to go to work!  

Why choose a Contact Centre as a Career? Read here:  https://cxcentral.com.au/for-agents/call-centre-career/the-15-best-things-about-working-in-a-call-centre/ 

Apply today by sending your resume in Word format! 

 

 

 

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