Customer Service Officer
Join a team that makes a difference. Great opportunity for someone with strong administration & great customer service skills at our Whangarei Clinic
Summary about this job
Receptionists
Company: Hearing Life New Zealand
Location: Northland
Work type: Full Time
Salary: n\a
Phone: +64-7-517-2344
Fax: +64-3-248-8222
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer. Terms and conditions vacancy
- Opportunity to make a difference to peoples lives
- Exclusive Rewards Program Available for All Employees
- Fulltime - Location Whangarei
Our Company:
HearingLife New Zealand is part of a respected international healthcare company and leader in hearing research, specialising in Hearing Devices and Personal Communication based in Denmark.
Our Culture:
We believe in bringing the magic of clear hearing to those who need it, and see the joy when people reconnect with others.
Together we're on a journey to build our New Zealand network with the best people, and have established our clinics with team members who are ethical, caring, flexible, and understand good business acumen.
The Role:
We have a fulltime opportunity for an experienced Customer Service/Administration Officer to work at our Whangarei Clinic. We do require some flexibility to assist at other clinics if necessary.
In this role you are the face of our organization and will work closely with our hearing impaired clients to provide them with the best possible service. Working alongside our hearing consultants you have the opportunity to make a difference in the lives of our clients.
Main duties & responsibilities:
- Greeting our customers and answering general enquiries
- General administration tasks
- Maintain electronic and manual files
- Booking appointments
- Maintaining our database
- Ordering/receipting of stock
- Minor hearing aid repairs (training provided)
To be considered for this role you will need to possess the following:
- Excellent communication skills both face to face and via the phone
- Strong attention to detail
- Ability to deal with people at all levels
- Positive attitude
- Patience and compassion
- Team player
- Sound knowledge of MS office products
- Well presented
- Flexible approach
- Flexible to assist at other clinics when required
If you are a "people person" eager to become an integral part of a growing team, we offer a great team environment with ongoing training as well as an attractive remuneration package.
Please include a cover letter and let us know what has attracted you to this opportunity.