Call Centre - Credit Services
Provide Credit Management and debt collection services to a high and proficient standard.
Summary about this job
Collections
Company: Kinetic Recruitment
Location: Wellington
Work type: Full Time
Salary: Grow your career in credit services.
Phone: +64-6-273-2476
Fax: +64-4-152-7299
E-mail: n\a
Site: n\a
Detail information about job Call Centre - Credit Services. Terms and conditions vacancy
- A fun, open-planned, social environment
- A company who put their people and values first
- $17-$21 an hour depending on skill
- A fun, open-planned, social environment
- A company who put their people and values first
- $17-$21 an hour depending on skill
The Company
Our client lives by the values of passion, integrity, collaboration, respect and professionalism. These are at the forefront in their work ethic and in their staff. Our client understands that, every once in a while, you find yourself in financial trouble and you need a solution to get you through. Every week our client financially helps hundreds of people during their time of need.
The Role
The shift;
- 10am – 6pm: Tuesday, Wednesday, Thursday, Friday, Saturday
You will be a personable, down to Earth character who can show empathy towards customers while understanding that an outcome needs to be reached. You will be successful at building customer relationships. Proven experience in achieving set KPIs is fundamental along with the ability to quickly learn new systems. You will be able to quickly identify customer’s needs and be a savvy problem solver. You will continually strive for a positive outcome and have the ability to work with a wide variety of people. Your work ethic will be honest, flexible, sound and professional.
Duties
Key responsibilities will include:
- Provide credit management and debt collection services
- Respond to phone and email enquiries efficiently
- Process payments via bank accounts to business standards
- Process manual direct debit authorities
Skills & Experience
- Call centre and credit services experience essential
- Resilient and outcome driven
- Ability to quickly learn systems and software
- Use empathy and understanding towards customer’s circumstances
What’s on Offer?
Upskill your credit management and debt collection skills in this vibrant and friendly atmosphere.
How to Apply?
If this role sounds like you, apply now to Ingrid by clicking on the Apply button now.