Client Care Coordinator - Pukekohe
Join the Bay Audiology team in Pukekohe and be rewarded for providing gold standard care.
Summary about this job
Customer Service - Customer Facing
Company: Amplifon NZ
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-9-806-8799
Fax: +64-4-927-8033
E-mail: n\a
Site: n\a
Detail information about job Client Care Coordinator - Pukekohe. Terms and conditions vacancy
At Bay Audiology we have redefined the client experience with our gold standard care, and that extends to the way we look after our employees too, as proven by our finalist status in the last five years of the IBM Best Workplaces in NZ Awards.
Bay Audiology is a nationwide network of clinics that provide industry leading diagnostic services, advice and products and we are looking someone to join our clinic in Pukekohe. If you have solid experience in customer service and reception we would love to hear from you. Usual hours of work are 8:30am to 5pm Monday to Friday.
Key tasks for this varied role are:
- Greeting clients face to face
- Scheduling appointments
- Administration (filing, funding and insurance claims, reporting, ordering stock)
- Invoicing
- Confirmation and follow-up calls to clients
- Database updates
- Basic hearing aid repairs / troubleshooting
The successful candidate will have:
- Genuine passion for providing excellent customer service
- Exceptional administration skills with high attention to detail
- Sound computer skills
- A great sales drive
- Well-developed problem solving skills
- Strong multitasking ability
- Great team player attitude
- Flexibility to work long days
Full training will be given in Bay Audiology Systems.
Your professional, positive and mature approach will be appreciated, as will your way of juggling great administration with amazing client care.
If this sounds like you, we'd like to hear from you. Apply now by sending through your cover letter and CV.
Applications Close: 3-August-2018