Customer Service Team Leader

Summary about this job

Detail information about job Customer Service Team Leader. Terms and conditions vacancy

• Are you working for Spark, Vodafone, Meridian or similar?
• Work in a fast-paced and vibrant environment
• Attractive salary package

• Are you working for Spark, Vodafone, Meridian or similar?
• Work in a fast-paced and vibrant environment
• Attractive salary package

This well-established Canterbury business is looking for an exceptional customer service person to join their growing team. This is a chance to add real value to the business by building strong relationships and achieving targets.

Key responsibilities include:

• Training and mentoring a small team of customer service staff
• Tracking staff progress and monitoring targets
• Assisting in development and implementation of new policies and procedures
• Ensuring full adherence to relevant legislation and compliance
• Providing hands-on processing and customer service support when required

Skills required:

• At least 2-3 years staff management experience
• Experience in a financial or professional services environment would be an advantage
• Competent using computer systems including Microsoft Excel and Word
• Strong communication skills with a positive and professional manner
• Solutions-focused with the ability to problem solve
• Accuracy and attention to detail
• Excellent time management and organisational ability

Benefits:

• Competitive salary available
• Join a young, friendly and vibrant team
• Plenty of scope for professional development
• Easy location with plenty of parking

How to apply:

To register your interest, call Amy Pfeifer at Graham Consulting on 03 974 1512 or email [email protected]

Please note that all applications are reviewed but only shortlisted candidates will be contacted. If you have any questions about your application please feel free to call or email the consultant whose details are listed on the advertisement.