Auckland A320 Cabin Crew

All vacancies of New ZealandCall Centre & Customer ServiceAuckland A320 Cabin Crew

Jetstar's mission is to offer all day, every day low fares so more people can fly to more places, more often. We are passionate about conquering...

Summary about this job

Customer Service - Customer Facing

Company: Jetstar

Location: Auckland

Work type: Full Time

Salary: Excellent Staff Benefits

Phone: +64-7-223-8140

Fax: +64-3-506-3647

E-mail: n\a

Site:

Detail information about job Auckland A320 Cabin Crew. Terms and conditions vacancy

  • Fantastic Travel and Industry Benefits
  • Dynamic environment to apply your customer service skills
  • Auckland Airport Location

Jetstar's mission is to offer all day, every day low fares so more people can fly to more places, more often. We are passionate about conquering new frontiers to make travel accessible and enjoyable for all.

The role of our Cabin Crew is a vital role in ensuring the success of our company - and only the best will do! You will be responsible for ensuring that our passenger's customer service experience is continually at the highest standard therefore you will be well-presented, pride yourself in your face to face customer service skills and will genuinely understand the impact of ensuring a positive customer experience every time they travel.

In this role will be responsible for:
• The safety and comfort of our customers during their travel
• Delivering all operational processes and service standards to achieve on time performance for every flight
• Promoting the sales of our on-board products to add to a hassle free service experience
• Problem resolution for customers while in flight

If you're ready with a big smile, and enjoy a dynamic working environment where no two days are the same now is your opportunity to become our next high flying Jetstar Cabin Crew team member. Interested? Come on-board and let the journey begin!

To be considered for this role, you will be:
• Experienced in a customer service environment (ideally face to face)
• Comfortable in a position selling products and services
• A reliable team player who is available for shift work which includes a combination of early starts, evenings and late finishes.
• Able to meet the criteria for an Aviation Security Identification Card including clearance of an international security check
• Demonstrate excellent health with the ability to perform all minimum requirements of the role
• Ready to meet the challenge of dealing with people and demanding situations
• Able to work under pressure and coordinate multiple time sensitive issues
• Willing to undertake drug and alcohol testing and a full medical assessment as part of the application process

Please do not delay your application as spots will fill fast!

About Us
The Jetstar Group has airlines in Australia, New Zealand, Singapore, Japan and Vietnam. Since launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.

Our Culture

Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.

Our Benefits
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.

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