Case Manager
Serco NZ is looking for a passionate, results-driven Case Manager to work alongside prisoners to identify and address what made them offend.
Summary about this job
Other
Company: Serco Asia Pacific
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-3-142-5061
Fax: +64-4-846-4953
E-mail: n\a
Site: n\a
Detail information about job Case Manager. Terms and conditions vacancy
- Full time role based in Wiri
- Make a difference to the lives of the men in our care
- Be part of a dynamic team with great employee benefits
About the Company
Serco is an extraordinary company, making a positive difference to people’s lives every day. We are part of a team of 50,000 people delivering essential services on behalf of governments and organisations around the world.
Our values are Trust, Care, Innovation and Pride and these underpin everything. Our people help in ways that matter. We are curious, creative, and collaborative. We are passionate about what we do.
Our employees help prisoners turn their lives around through education, training, rehabilitation and resettlement programs. Governments trust us to look after the people in our care. In Western Australia we run Acacia Prison and Wandoo Reintegration Facility. In Queensland we operate the Southern Queensland Correctional Centre and in New Zealand we manage Auckland South Corrections Facility.
We are looking for talented individuals who want to make a positive difference. Read on to find out how you can be part of our team.
About the Role
Serco has extended its portfolio in Asia Pacific with the Auckland South Corrections Facility (ASCF) in New Zealand opened in Wiri, South Auckland in 2015. It is a state of the art facility, operated on behalf of the NZ Department of Corrections, providing a safe and secure environment for over 900 prisoners.
Serco is looking for a passionate, results-driven Case Manager to work alongside prisoners to identify and address the factors that led to their offending.
In this role, you will be working face-to-face with a case load of prisoners to assess their needs and develop a plan of the services and support they will receive in prison and on release. You will work alongside a wide range of professionals, including custodial staff, psychologists, program facilitators, whanau liaison officers, teachers and tutors, community providers and health staff to ensure the plan is delivered.
Key Accountabilities
- Assess the needs of allocated prisoners using specialist assessment tools
- Identify the risk, rehabilitation and re-integrative needs of prisoners
- Develop a Prisoner Management Plan for allocated prisoners
- Brief Reintegration Officers on Prisoner Management Plans
- Chair case conferences to agree and review Prisoner Management Plans
- Actively monitor delivery of the Prisoner Management Plans
- Encourage prisoner motivation through the use of techniques and tools
- Regularly review Prisoner Management Plans in accordance with practice standards
- Ensure that required Parole Board reports are provided in a timely manner and meet the required standard
- Monitor NZ Parole Board decisions and ensure all necessary post-Parole Board actions are completed
- Develop Transition Offender Plans facilitating effective and constructive relationships with Probation Officers
Essential Requirements
- Background in rehabilitative services, allied health services, psychology, or social work
- Knowledge and experience of working with Maori and Pasifika people
- Tertiary qualification would be desirable
- Knowledge and experience of case management and/or rehabilitation and reintegration practice
- Knowledge of factors impacting on offending
- Exposure to the Criminal Justice System or similar human services
- Community engagement, key stakeholder liaison and working with special interest groups particularly in the criminal justice system
- Demonstrated understanding of the Treaty of Waitangi, its principles and related contemporary issues
- Understanding of, and the ability to apply Tikanga Māori in the contract prison environment
- Demonstrated understanding of the concept of Kaupapa and its application to the contracts prison
Serco is committed to diversity and inclusion. If you are inspired to make a positive difference, find out more about us at www.serco-ap.com
He aha te mea nui o te ao? He Tāngata, He Tāngata, He Tāngata. What is the greatest thing in the world? It is people, it is people, it is people