Customer Service Representative
Looking for enthusiatic individuals interested in growth within NZ's only carboNZero certified electricity provider!
Summary about this job
Customer Service - Call Centre
Company: Madison Recruitment Ltd
Location: Auckland
Work type: Full Time
Salary: Great work-life balance
Phone: +64-9-800-5708
Fax: +64-9-518-7174
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative. Terms and conditions vacancy
- Salary review after 4 months
- Opportunity for career progression
- Standard business hours
Join us in providing Kiwis and Kiwi businesses with 100% Pure Renewable power, and to electrify New Zealand's vehicle fleet.
Ecotricity is the ONLY provider of 100% carboNZero Certified Renewable Electricity in New Zealand. They are passionate about what they do and due to rapid growth they are on the hunt for enthusiastic individuals wanting to grow alongside the company! If you are looking to work in a company with a fun and supportive culture, read on!
Your day to day tasks:
- Answering calls and providing support for customers (both over the phone and via email)
- Customer and supplier interaction
- On-boarding customers and following documented business processes
- Following up with both customers and suppliers
- Entering information into spreadsheets
- The use of billing platform (training will be provided for this)
Be rewarded with:
- Base salary of $40,000 with $2,000 annual target incentive
- A salary review after 4 months
- Green company involved in Renewable and Electric Vehicle technology
- Big on work-life balance
- Weekends off
- Career development opportunities - As they are a rapidly expanding company there is a lot of opportunity for you to grow with the company and move into different roles.
To be successful in this role you will have:
- Great communication skills on the phone
- Drive to achieve targets and goals
- Passion for customer service
- Long term commitment to the organisation
- Great attention to detail and organisation skills
- Good time management skills
- Be a great multi-tasker
The Culture
Ecotricity are a proud and passionate bunch of people who genuinely believe in what they do. They have a “flat’ managerial structure meaning that all staff members are treated equally and your voice is always heard.
Start Date: ASAP
Location and hours:
Conveniently located in the CBD on Swanson Street
Monday – Friday 8.30am - 5.30pm
To join a company that will recognise your hard work click 'Apply Now'!