Librarian - Service Point and Client Engagement
We have an exciting opportunity for a qualified Librarian to contribute to leading our frontline Client Services team.
Summary about this job
Library Services & Information Management
Company: Massey University
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-6-299-5987
Fax: +64-7-871-9720
E-mail: n\a
Site: n\a
Detail information about job Librarian - Service Point and Client Engagement. Terms and conditions vacancy
- Are you wanting to progress in a Library leadership role?
- Bring your strong and proactive approach to customer service
- Support the teaching, learning, and research activities of students
Library, Research, Academic and Enterprise
Albany
Kia hiwa rā! Kia hiwa rā! E ngā mana e ngā reo e ngā karangatanga maha tēnā koutou katoa. Kei te wātea tēnei tūranga ki Te Putanga ki Te Ao Mātauranga ki Te Kunenga ki Pūrehuroa. Ko ngā kōrero e whai ake nei he kōrero e pā ana ki te tūranga wātea.
Would you like to work in an attractive, spacious, and growing campus on Auckland's North Shore, with excellent facilities and ample parking? Massey University Library is looking for a Librarian, Service Point and Client Engagement to help support the teaching, learning, and research activities of students (both on-campus and at a distance) and academic staff.
We have an exciting opportunity for a qualified Librarian to contribute to leading our frontline Client Services team. This is an excellent career step for someone wanting to progress in a Library leadership role, and we offer a stimulating and supportive environment.
Reporting to the Manager, Service Point and Client Engagement, your responsibilities will include ensuring the provision of high quality enquiry, information, and circulation services across all opening hours, supervising a team of 12 part-time staff, preparing service point rosters and organising efficient and responsive workflows, and deputising in the Manager's absence.
To be successful in this appointment you will have:
- a professional library qualification with relevant library experience
- proven success in leading teams in a service-oriented environment
- a strong and proactive approach to customer service, and a commitment to fostering positive working relationships
- a high level of digital literacy and an interest in educational technologies and the opportunities they offer.
Massey University is known for its distinctive mix of campus-based, distance and international teaching, groundbreaking research, and the applied nature of many of its teaching and research programmes.
This is a permanent, full-time position, working Monday to Friday, with the occasional need to be available after-hours.
For further information about the position, please contact:
Rohini Subbian Manager, Service Point and Client Engagement Albany Library, Massey University Auckland, New Zealand
Email: [email protected]
Phone: (09) 213-6459
Closing date: 31 July 2018
Reference number: G227-18CA
For further information and to apply online, visit: http://massey-careers.massey.ac.nz/