Relationship Manager

All vacancies of New ZealandBanking & Financial ServicesRelationship Manager

We are looking for a passionate person to join our sales team of Asset Finance specialist. Kiwi's making Kiwi's better off

Summary about this job

Account & Relationship Management

Company: Kiwi Asset Finance Limited

Location: Auckland

Work type: Full Time

Salary: n\a

Phone: +64-6-952-9000

Fax: +64-3-128-8876

E-mail: n\a

Site:

Detail information about job Relationship Manager. Terms and conditions vacancy

  • Challenging and rewarding role
  • Join a strong Auckland based team
  • Part of the Kiwibank group

Position Description                                                                                                 

Relationship Manager

                                                                           

Team                                                  Location                              Reports to

Sales                                                                    Auckland                                         CEO

 

 

Role Purpose

To establish a well balanced portfolio in your region across our core industry sectors, ensuring all risks are understood and managed. Exceed sales goals and targets. Be a brand ambassador for Kiwi Asset Finance, acting with Integrity and Professionalism to build a good reputation in our specific target markets.

 

                                                          

You will be responsible for;

 

Portfolio Growth and Management

  • Builds strong rapport with existing / prospective clients, along with industry related professionals and resellers of equipment
  • Establish and maintain a well balanced portfolio across your region, with a good spread of clients by Industry, asset type and size
  • Meets business growth targets as set by Management, along with yield and fee expectations 
  • Working with Kiwibank Business Managers and specialist to ensure a seamless experience for our mutual clients
  • Providing customer services excellence

 

Planning and Organisation

  • Effectively manage your region, ensuring a regular call program is maintained, to meet business targets and manage client relationships along with supplier and vendor partners
  • Records all client calls, undertaking and obligations made, in Salesforce (CRM) in a timely manner
  • Ensures work is planned, prioritised and organised

 

Operational

  • Complete Credit submissions to a high standard, with accuracy and relevance to the size and complexity of the transaction
  • Meet all Regulatory and Legislative requirements
  • Comply with all reviews and covenant reporting in a timely manner

 

To be successful in this role you will need;

  • to have relevant experience in asset finance or banking
  • have an  broad knowledge of plant and machinery
  • have sound credit skills
  • to have a good understanding of financial statements
  • to be a strong problem solver with an analytical mind
  • to have a positive, enthusiastic “can do attitude”
  • be a team player
  • a willingness to take responsibility, self-manage and show initiative

 

Core Competencies;

CUSTOMER SERVICE FOCUS

  • Recognises the importance of "Customer First" and is consistently available for the customer.
  • Exceeds basic customer needs/expectations.
  • Strives to satisfy all internal and external customers.
  • Takes ownership of customers and problems.
  • Demonstrates a positive and open attitude towards customer's needs.
  • Strives to do it right the first time.

CONTINUOUS IMPROVEMENT

 

 

  • Proactively seeks out new ways to improve processes.
  • Is open to change.
  • Demonstrates willingness to learn new skills.
  • Seeks out opportunities for improvement.
  • Actively participates in training opportunities.
  • Demonstrates initiative.
  • Supports new ideas from others.

TEAM WORK ORIENTATION

  • Works with others as a unified team to achieve set goals.
  • Volunteers to assist others in order to balance workflows.
  • Demonstrates respect, support and encouragement of others.
  • Shares and contributes to the team enthusiastically and positively.
  • Listens to and acknowledges others.
  • Assumes responsibility for own actions.
  • Demonstrates a good working relationship with others.
  • Is a reliable team member and completes share of the workload.
  • Is aware of the impact of own actions on others.
  • Is aware how your own work impacts on others.
  • Strives to be a competent and expert team member.

COMMUNICATION

  • Communicates effectively.
  • Listens to and consider others views.
  • Responds in a timely, helpful and positive way.
  • Demonstrates a professional approach even when dealing with difficult situations.
  • Seeks to clarify understanding of the message.
  • Contributes to conversations, discussions, voices opinions constructively.
  • Ensures information is accurate and completed in the required time frame

PLANNING, ORGANISATION AND OUTPUT

  • Ensures work is planned, prioritised and organised.
  • Plans ahead, prepares in advance.
  • Ensures work volumes are within an acceptable level and standard.
  • Establishes clear priorities and control progress.
  • Meets objectives/ deadlines of tasks and assignments.
  • Understands possible implications on others and communicates progress.
  • Requests assistance if required.
  • Is open to learning from mistakes, minimises repeat mistakes.
  • Is reliable and ensures assigned tasks are completed without consistent follow up.

Responds for Relationship Manager on FaceBook

Read all comments for Relationship Manager. Leave a respond Relationship Manager in social networks. Relationship Manager on Facebook, LinkedIn and Google+