Mobile Customer Service and Delivery Representative
Great customer service role delivering furniture and appliances, completing agreements with customers, installing and demonstrating the equipment.
Summary about this job
Couriers, Drivers & Postal Services
Company: Mr Rental
Location: Canterbury
Work type: Part Time
Salary: n\a
Phone: +64-4-491-7832
Fax: +64-6-429-5801
E-mail: n\a
Site: n\a
Detail information about job Mobile Customer Service and Delivery Representative. Terms and conditions vacancy
Mr Rental is the leading national brand in the appliance and furniture rental market. The Christchurch branch is locally owned and operated by a small dedicated team of 6 people. A permanent full-time role of Mobile Representative has arisen that will provide a great opportunity for someone who is dedicated to customer service excellence.
The role primarily involves meeting customers at their home, completing agreements with customers and taking initial payments, and then delivering and installing the furniture and appliances. At the end of the rental agreement the Mobile Representative inspects the items and picks them up from customers. If there are issues with customers payments, the Mobile Representative conducts house calls to check on the items, and can be involved in repossessions of the rented items.
As part of a small team you will be work closely with our warehouse to help prepare the items for delivery which can involve cleaning items, picking stock and keeping the warehouse and delivery vehicles tidy.
The person ideal for this opportunity needs to have the following attributes:
- Great customer service ethic and rapport
- Good with basic arithmetic and administrative processes
- Fit and capable of lifting furniture and appliances
- Working knowledge of computers and household appliances
- Capable of driving a long wheel base manual van/small truck (full clean standard licence a requirement)
- Must have a NZ permanent working visa status
Hours are 7.30 to 4.30 Monday to Friday with some overtime required.