SRL Deckhand

Summary about this job

Detail information about job SRL Deckhand. Terms and conditions vacancy

• Opportunities for marine career progression
• New Zealand's largest public transport ferry operator based in Auckland City
• Work with a fun team with great benefits

About the company

Fullers Group Limited is an iconic brand with over 35 years of proud history and over 350 staff over multiple locations around Auckland and the Hauraki Gulf. We transport over 4.5 million commuters and tourists on our routes every year. We are in an exciting phase of growing our tourism market, while continuing to strive to deliver consistent, timely and customer focused services for every single one of our customers.

With a fleet of 21 high speed passenger catamarans with a range of propulsion systems, our vessels range between 24m to 41m. 

About the role

Reporting to the Crew Development Manager, this role is responsible for ensuring we deliver an outstanding experience and safe journey for our customers. Responsible for all deck duties on board, you'll also ensure all crew onboard are trained and operating at a high standard. You'll be a real champion of the customer experience and motivate your crew to go above and beyond.

Duties:

• Lead and influence the customer experience;
• Provide outstanding customer service in our bar and café;
• Deck work;
• Preparing gangways;
• Loading and stowing cargo;
• Completing engine room checks;
• Handling lines in all weather conditions;
• Lead of safety on the vessels;
• Provide training and guidance to our Junior Crew;

Skills & Experience:

• You must hold a current New Zealand SRL ticket (Skipper Restricted Limits) with endorsements for vessels upto 24 meters, High Speed vessels, and large Passenger numbers; or Marine Engineer Class 6 or 5 (MEC6 or MEC5)
• You will hold a current seafarers medical;
• You will have a minimum 8 months experience in a similar role;
• You will be experienced working on high speed passenger vessels;
• You pride yourself on providing an outstanding customer experience;
• You have a proven track record and ability to successfully lead and support your crew;
• You will have a high level of maturity, and ability to work under pressure;
• You pride yourself on your high standard of personal presentation;
• You are committed to continuous improvement;

Company Culture

As an organisation, we encourage our people to always treat others with respect, to act with integrity, to be open and trustworthy, and to use good judgment. Our people work hard, approach problems as challenges and learn from their successes as well as their failures. The pride of being a part of our Fullers team radiates through our people and shows in their enthusiasm for everything they do!

Benefits

Fullers offer many benefits which include a subsidised car parking scheme.

As Fullers operates 7 days a week, this position is on a rotating roster basis and will include some weekend shifts and public holidays. Due to the nature of shift work involved, applicants are required to have a full driver's licence and their own transport.

Candidates must have the legal right to work in New Zealand.