Senior Client Services Manager
My client, a leading financial services provider who is currently evolving to become a technology leader, seeks experienced relationship manager.
Summary about this job
Client Services
Company: Convergence Partners Limited
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-6-508-3535
Fax: +64-3-312-8885
E-mail: n\a
Site: n\a
Detail information about job Senior Client Services Manager. Terms and conditions vacancy
- Manage key client relationships
- Oversight of team of five
- Help drive culture change in an organisation undergoing transformation
My client is a long established financial services organisation who has recently undergone significant cultural change - including appointing a new CEO who is bringing a new technology focus to their operations.
As part of the wider business strategy of delivering excellence to their clients, we are now seeking an experienced relationship manager to join their team as a Senior Client Services Manager.
In this role, you will have oversight of a team of 5 client managers and analysts, and the overall responsibility includes:
- Own and manage key client relationships by adding value and understanding their business drivers.
- Managing the implementation of an effective client management framework.
- Providing ongoing mentoring and development to the team.
- Monitoring client's risk and compliance obligations.
Who are you?
We are interested to speak with candidates who possess the following:
- An understanding of the financial services landscape including the regulatory environment.
- A client centric approach with an understanding of commercial drivers.
- A strong people leader.
This client is an a pivotal point in their transformation, so this role will be ideal for a candidate who would like to make their mark and really achieve change for good.
Please get in touch for a confidential conversation with Jenny on 09 300 6798 or [email protected]