Sales & Operations Manager

All vacancies of New ZealandManufacturing, Transport & LogisticsSales & Operations Manager

To provide excellent sales performance and service of products to NZAA and customers of AA Autoglass.

Summary about this job

Production, Planning & Scheduling

Company: Club Assist P/L

Location: Auckland

Work type: Full Time

Salary: n\a

Phone: +64-7-861-3940

Fax: +64-4-310-3798

E-mail: n\a

Site:

Detail information about job Sales & Operations Manager. Terms and conditions vacancy

  • Leading Global Organisation partnering with Automotive Clubs
  • Fun and Friendly Team Environment
  • Excellent Remuneration and Benefits on offer

An exciting opportunity has arisen to join the AA Auto Glass team as our Sales and Operations Manager.

 

AA Auto Glass is a joint venture between the AA, one of New Zealand’s most iconic brands, and Club Assist.

 

Your role will take responsibility for AA Auto Glass sales performance and revenue, ensuring product and service delivery excellence, and managing a team of dedicated glass fitters and support staff.  

 

Role duties and responsibilities

  • Achieve AA Auto Glass margin and EBIT targets while driving new sales opportunities through the development and implementation of business development projects
  • Carry out frequent competitor analysis
  • Work with Club Assist IT team to ensure that the NZ systems are updated six monthly with the relevant fitment information i.e. Autofit inhouse databases.
  • Train, develop and manage the AA Auto Glass support centre staff to ensure our AA Auto Glass call centre is best practice in the industry
  • Work with the Leadership team to conceive and drive initiatives to continue growth of the business.
  • Work alongside the Marketing Manager to ensure growth-generating initiatives are developed and implemented in the NZ market for immediate return and long term brand development.
  • Work with the Marketing Manager to provide sales and technical collateral to provide our national fitter network with the latest Auto Glass industry changes and trends
  • Invest time and effort in building strong and productive relationships with customers, clients, AA managers and staff, Club Assist managers and staff.
  • Carry out any other duties as required.

Minimum skills, qualifications and experience 

  • Direct Auto Glass industry experience, preferably with hands on glass fitting experience
  • Business degree or diploma
  • 3 to 5 years in business development
  • Strong ability in client account management with exceptional customer orientation
  • Astute client relationship building skills coupled with ability to read the market
  • Exceptional follow-up processes
  • Staff management preferably within a call centre environment
  • Organised individual with good time management practices
  • Able to work autonomously with little supervision
  • Strategic thinking skills

 

If you are looking for the next step in your career, please send your resume's to: [email protected]

 

 

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