Credit Team Leader
Are you currently working in collections or the credit industry and looking for your next step up? This could be the job for you!
Summary about this job
Credit
Company: CallCentre People
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-6-986-5863
Fax: +64-7-788-3839
E-mail: n\a
Site: n\a
Detail information about job Credit Team Leader. Terms and conditions vacancy
- East Auckland Location
- Free Parking
- Competitive Salary
Our client is a market leader in the direct selling industry employing 250 staff who sell online, over the phone and via mobile shops. Based in their national headquarters in East Tamaki, our client requires an exceptional Credit Team Leader to join their thriving business.
In this role you will be responsible for providing operational support to the Auckland Credit Recovery Teams, to provide supervisory support to the Credit Manager, to ensure the Credit department operates as part of a wider cohesive group of all departments and not in isolation and to ensure agent initial and on-going training is conducted to the highest standard.
Hours for this position would be on a rotational roster Monday to Friday, 7am - 7pm and occasional Saturdays. The successful individual will be required to be on call every 3-4 weeks. This involves being available up until 7pm at night and Saturday 10am-3.30pm.
To be successful in this role:
- Previous Team Leader experience is essential, ideally within the credit industry.
- Credit or collections experience
- Call Centre experience
- Competent use of CRM and Microsoft Office
- Risk assessment
- Good written and verbal communication skills
- Team player
- Assertive
- Integrity
- Quality focused
- Common Sense
- Logical thinker
- Excellent time management skills
In return you will receive:
- Free parking
- Enjoy special staff purchase pricing across our huge range of products
- Lots of coaching and support to challenge you to grow and be the best you can
- Ongoing training and development
- To be part of an ethical company - we do not compromise on honesty and integrity.
Please note that all successful applicants will undergo a Ministry of Justice Background Check and a Credit Check.