Operations Consultant

Summary about this job

Detail information about job Operations Consultant. Terms and conditions vacancy

• Competitive Salary
• Great Employee Benefits
• Monday - Friday position

In banking and finance, lending and investment activity is supported with the processing of transactions. In this role you will manage these processes relating to term deposits and deceased estates.  You will provide admin and support, ensure our regulatory compliance obligations are met, issue the related documentation and enter data.  Your work involves communicating with colleagues in credit, sales and other operations roles. Your success will be measured against various service level agreements, compliance and your level of customer service.

To be considered for this role you will have 1 or more year of administration experience. Exposure to banking or financial services is useful however not essential. You must have advanced problem solving skills, excellent time management, and propensity for providing the highest level of customer service. You’ll be super organised and structured, excellent at prioritising, have competent computer skills with excellent alpha numeric data entry and have proven you can pick up new systems with ease.  You will have excellent spoken English and a clear and confident communication style as you will be speaking with our customers. You must be either a New Zealand Citizen or hold a Permanent Resident Visa.

We have a really welcoming and social team culture and our Newmarket location amongst the shops and the cafes is fantastic.  We are a five minute walk from the train station and bus stops and there are public parking options nearby.  This is a Monday – Friday 9am – 6pm role.

Heartland Bank is a different kind of bank.  We challenge the banking status quo and deliver radically better customer experiences by providing innovative ‘best or only’ banking products in niche markets under-serviced by the major banks.

We have a fast paced rapid change work environment so agility, grit, resilience and a sense of urgency is valued.  We challenge our people to think laterally and to shake things up as we drive at pace to achieve and then exceed our goals. If you are ambitious and are looking for a role where you can learn and have a clear career path then we want to hear from you. 

If you think you have what it takes to be successful in this role please apply to Rhianna Woods – Recruiter at Heartland Bank by 22 July 2018.