Optical Assistant - Sylvia Park Mall

Summary about this job

Detail information about job Optical Assistant - Sylvia Park Mall. Terms and conditions vacancy

• Fast paced and diverse working environment
• Opportunity to learn new skills and work as part of a skilled team
• Plenty of career opportunities in optics, retail and consulting

Specsavers Sylvia park will offer you full training for this position both on site and through the national Specsavers training centre.  Once you are fully trained as a Specsavers Optical Assistant you can expect to have a varied and diverse skill set.

Once trained, some of your responsibilities would include the following:

1. Customer Focus

• Delivers excellent customer service by adopting good interpersonal skills when dealing with customers

• Explores customer needs using a number of different skills

• Work with optometrists to ensure that each customer dispensed receives a consistent quality handover
 

2. Product Knowledge

• Able to identify the features and benefits of all price-points and explain them clearly to the customers

• Have a basic knowledge of frame fitting for frame selection purposes

• Able to identify a customer's face shape and match it to a suitable frame shape/style

• Provide all contact lens customers with high quality of customer service
 

3. Professional Knowledge

• To correctly transpose prescriptions and calculate prescriptions for near vision

• To accurately dispense single vision lenses

• To describe the features and benefits of the lens options

• To confidently carry out a customer collection

• To apply selling skills in line with customer requirements

Further career opportunities:

Dispensing Optician, Store Manager, Regional consulting roles with the national office.

We are looking for motivated individuals who are looking for a career with a great company - not just a job!