Operations Manager
• Keen to join a market leader? • Strong administration experience? • Friendly, approachable and ready to hit the ground running?
Summary about this job
Retail Assistants
Company: Harvey Norman
Location: Taranaki
Work type: Full Time
Salary: n\a
Phone: +64-9-373-3173
Fax: +64-9-583-4666
E-mail: n\a
Site: n\a
Detail information about job Operations Manager. Terms and conditions vacancy
Discover why Harvey Norman is one of New Zealand’s leading retailers by joining our fantastic Electrical team in our New Plymouth store.
The success of Harvey Norman is simple – it comes from our people’s passion for delivering quality products and outstanding customer service. There’s a reason why some of the best have joined Harvey Norman - our leaders are driven and approachable; our teams are passionate and friendly. Quite simply, this is the opportunity you’ve been waiting for!
In this role you will:
- Provide administrative and operational support to the Electrical Proprietor and team
- Manage the after sale process on behalf of the sales team to order stock from suppliers where required.
- Manage branch transfers.
- Ensure the operations and administration (back end) of the Department is maintained, including ensuring credit claims, aged stock, debtors, ordering, undelivered stock, purchase orders, stock returns, transfers, and pricing are actioned and comply with Company Policies and Procedures.
- Provide inbound call support, handling customer issues and enquires relevant to stock, and in general transferring only sales calls to the salesperson team.
- Assist the Proprietor with stock take preparation and execution, including being available for the duration of stocktake if requested activities are completed daily
- Assist the Proprietor to Implement promotions, events and advertising for the department
- Provide cashiering and salesperson duties as and when required
- Work full time Mon-Fri and be available to work the odd weekend day to support major promotions only as and when required by the Business.
The skills and experience you’ll need to bring with you include:
- Secretarial / PA or Administrative experience in a busy enterprise (1-2 years experience required)
- Intermediate to advanced knowledge of Microsoft office (essential)
- Strong Communication and Interpersonal skills
- Outstanding customer service skills
- Experience working with high volumes of stock
- Being full of energy, ambitious and confident
- Ability to work well within a team
- Retail cashier and/or sales experience (highly desirable)
- Be energetic, fun and have a great attitude.
If you are ready for your next challenge and want to be part of a team that delivers, apply now!