Family Store Manager

Summary about this job

Detail information about job Family Store Manager. Terms and conditions vacancy

• Brand new store; strategic and operational position
• Boost profitability and productivity
• Newtown location with carpark provided

• Brand new store; strategic and operational position
• Boost profitability and productivity
• Newtown location with carpark provided

The Salvation Army is a registered Christian charity, committed to caring for people, transforming lives and reforming society. They have a network of Family Stores throughout New Zealand, the purpose of which is to generate income for mission and to provide meaningful employment.

The Family Store Manager will be responsible for the successful operation of the store through effective leadership and operational management. This Family Store is located in The Salvation Army’s brand new purpose designed building and is part of the Newtown Community and Worship space.  

Key to your success will be your ability to lead a fantastic team of staff and volunteers to ensure the store operates effectively and in line with policies and the national strategy. You’ll need strong business acumen and an ability to think on your feet and make sound judgements on the fly. This is no ordinary retail role and as such, you will grow and develop customer, donor and volunteer relationships, take charge of pricing and deal with the complexities of processing the flow of donated goods including managing the pick-up service from donors.

This is a wonderful opportunity to put your retail or customer service skills to work whilst also giving back to the community. Full training is provided and professional development opportunities are available to Salvation Army staff.

Person Profile:

• Experience leading a successful team, preferably in a customer service environment
• A collaborative approach with the ability to get alongside and support staff and volunteers
• Ability to achieve results by consultation, influence and leading by example
• A commitment to quality and outstanding customer service
• Ability to think both strategically, logistically and plan ahead
• Very highly developed communication skills including computer literacy 
• Strong relationship building capabilities with people at all levels and diverse backgrounds
• High levels of initiative with an eye for continuous improvement
• Resilient, positive and physically fit as some lifting will be required 
• A commitment to the mission and values of The Salvation Army

Applications close: 5.00pm Wednesday 4 July 2018, however we reserve the right to make an appointment if we find a suitable candidate prior to this time

Applications to:  Kirsty McLaren or Georgia Branham at mclaren.co.nz

Position description: Available to view at mclaren.co.nz

P: 04 499 1069

E: [email protected]

W: www.mclaren.co.nz

Applicants for this position should have NZ residency or a valid NZ work visa. All employment offers are subject to the completion of a satisfactory police check.