ARK ADVANCE - Account Manager Online Marketing

Summary about this job

Detail information about job ARK ADVANCE - Account Manager Online Marketing. Terms and conditions vacancy

Job Purpose 

Manage the business relationship between Ark Advance and its Clients

Key Attributes 

• Understands what excellent customer service is and has the maturity to know how this translates into day to day activities. 
• Presents in a confident manner. 
• Produces above standard written communication. 
• Communicates effectively across a wide range of formats. 
• Can describe complex issues in an easy to understand way. 
• Comfort with an analytics-based approach to decision making. 
• Manages multiple projects with conflicting deadlines. 
• Naturally works with a high attention to detail.

Key Tasks

• Responsibility for the management and development of mutually rewarding client relationships for an assigned portfolio. 
• Onboarding new clients into their portfolio. 
• Understand the client's business, overall direction and short-term goals.  
• Liaison with the wider Ark Advance team to manage the delivery of these tactics. Creates and presents regular client reporting to track and measure campaign success.
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Experience Required 

We offer extensive training, so while nice it is not a prerequisite that you have prior online marketing experience.  This role is ideal for those with strong customer service skills who want to transition into the dynamic world of online marketing.