Technical Customer Service

No se requiere experiencia, salario 13.000-14.000€

- Previous experience as technical account manager or technical customer support.
- Technical Studies in Telecom, Computer Science, Audio visuals, Audio, engineering, FP or something similar.
- Passion about listening, asking, understanding and communicating.
- Love for team work.
- Flexibility.
- Initiative, drive and enthusiasm to learn and provide excellent customer support.
- Multitasking skills.

Información detallada sobre el trabajo Technical Customer Service. Términos y condiciones de vacante

Funciones

- Perform a transversal role, working in tasks related to Client, Product and Project management. - Establish daily communications with the customers (mainly DSP, CMOs, publishers) to coordinate and solve incidences. - Collect Customer’s’ requirements and translate them to the Sound Engineering team. - Understand the technical capabilities of the tools and the team and translate them to our customers. - Preserve the trust gained with the customer and be the responsible for bridging the gap between them and the engineering team.

Requisitos

- Previous experience as technical account manager or technical customer support. - Technical Studies in Telecom, Computer Science, Audio visuals, Audio, engineering, FP or something similar. - Passion about listening, asking, understanding and communicating. - Love for team work. - Flexibility. - Initiative, drive and enthusiasm to learn and provide excellent customer support. - Multitasking skills.

Se ofrece

- Part time (20 hours/week) = 14K salary - Immediate Start - Flexible working hours - Home Office - Free language classes, coffee, tea and fruits - Multicultural, Informal, young and innovative environment