Senior Service Technician

Al menos 5 años de experiencia, jornada completa, contrato indefinido

Preferred Qualifications: HNC, HND, BSc, BEng
• Demonstrated ability to manage, lead, and influence others on the team
• Demonstrated ability to multi-task and prioritize many different projects and workload
• Experience of multi-contractor management
• Must be highly self-motivated and customer-centric
• Leadership experience/aptitude, ability to mentor and develop training plans for other service technicians
• Experience with packaging machines
• Six Sigma qualification
• Experience in a multi-site environment
• Experience in international environment
• Expert level knowledge in OEE and EAM tools

At least B2 level of english
5 years of experience

Información detallada sobre el trabajo Senior Service Technician. Términos y condiciones de vacante

Funciones

The Senior Service Technician will have significant on customer experience. The Senior Service Technician will have the ability to lead other Engineering technicians, design solutions for difficult problems, able to manage outside contractors, be on call for emergencies, ability to handle multiple projects and daily activities, and meet time lines. Develop plans on how to accomplish departmental and distributional goals. The Senior Service Technician will be responsible for the leadership/development and coaching of the team. Performance Management will be carried out by the Senior Service Technician. To lead the technical team in providing both a reactive and pro-active maintenance service on all operational equipment and facilities infrastructure within the FC. The role has a direct impact on the site, its productivity and operation. If equipment is not available or performs badly it minimizes the capacity and throughput of the site. This role impacts on all operation staff within the FC specifically those using conveyance, sortation or MHE equipment within the warehouse. Controls maintenance activity on shift and therefore the speed with which issues are resolved; this can have a significant service and financial impact during peak times. Within a typical FC will work on equipment such as: multiple Receive lines, pick towers, tote conveyance, multiple pack lines, automated sorters, hundreds of pack stations, dozens of Applicators and various pick carts, stow carts, Rebin walls etc. Responsibilities will include: • To provide supervision to Service Technicians • To develop training plans for facility technicians and Engineering technicians • To carry out Performance Reviews • To develop Preventive Maintenance programs • To install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and materials • Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-- photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tachs, and encoders • PLC programs, ability to troubleshoot ladder logic (read use for troubleshooting), components (CPU back plains, I/O boards, counters, modules, and devices) and communications modules (Ethernet) • To repair and maintain Bus Systems for example profibus, asibus • To mentor technicians by motivating, providing guidance and directions to help them achieve their goals • To develop and maintain a good working relationship across all levels in the organization • Ability to provide enriched feedback to enhance individual performance • Ability to prioritize and manage resources under high pressure

Requisitos

Preferred Qualifications: HNC, HND, BSc, BEng • Demonstrated ability to manage, lead, and influence others on the team • Demonstrated ability to multi-task and prioritize many different projects and workload • Experience of multi-contractor management • Must be highly self-motivated and customer-centric • Leadership experience/aptitude, ability to mentor and develop training plans for other service technicians • Experience with packaging machines • Six Sigma qualification • Experience in a multi-site environment • Experience in international environment • Expert level knowledge in OEE and EAM tools At least B2 level of english 5 years of experience

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